DIWANE HOTEL & SPA Marrakesh

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Jardin Majorelle-Yves Saint Laurent Mansion

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This hotel typically costs between MAD 455–MAD 615 per night for the dates you selected.

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Health & safety: Enhanced cleaningPersonal protection and 2 more

Location summary

Neighborhood: Gueliz

Good for visitors

Upscale area with art galleries, trendy bars & global dining, plus the landscaped Majorelle Garden.

500 m

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Top sights

Restaurants

Airports

Transit

Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.

Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.

10 min

Koutoubia

This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.

10 min

Bahia Palace

Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.

16 min

Ibn Youssef School

16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.

14 min

Saadien's Tombs

Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.

13 min

El Badii-Ksibat Nhass Palace

Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.

15 min

Yves Saint Laurent Museum

Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.

5 min

Medina of Marrakesh

Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.

11 min

Menara Gardens

12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.

13 min

Le Jardin Secret

Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.

13 min

Dar Si Said

Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.

15 min

House of Photography in Marrakech

Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.

14 min

Les Jardins de La Koutoubia

Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.

12 min

Le Petit Cornichon

Restaurant

1 min

Chez Mado

Modern French restaurant

50 sec

La Palette Restaurant Marrakech

Restaurant

1 min

Arroz Bar Restaurant

Restaurant

1 min

La Taverne ( Restaurant )

Restaurant

2 min

L'auberge Espagnole

Tapas bar

1 min

Le Petit Olivier - Restaurant- Snack -Grillades- Salades -Kebab - Livraison Marrakech

Restaurant

1 min

Al Fassia Guéliz

Moroccan restaurant

2 min

Le Loft

French restaurant

4 min

Le Burgers Marocain

Restaurant

4 min

Marrakesh Menara Airport

Taxi

19 min

Transit

31 min

Pl Abdelmoumen

Walking

6 min

Caree Eden

Walking

6 min

Caree Eden

Walking

4 min

Office Haouze

Walking

10 min

Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more

4.0

Very good

892 Google reviews

People often mention

Mohamed, 2 years ago

Location and service. The old bar is not existing anymore. Without it the hotel is boring, it was a very good entertainment.

Visited in November 2019

Mohamed, 2 years ago

Location and service. The old bar is not existing anymore. Without it the hotel is boring, it was a very good entertainment.

Visited in November 2019

Trip.com Member, 3 years ago

Good:Big hotel with very nice staff of western style (good English) that gives u confidence.Nice room.Nice bathroom with new shower tap with multi fun...

Photos

Exterior

Food & Drink

Amenities

Bedroom

About this hotel

This informal hotel is 2 km from Majorelle Garden, 4 km from the bustling Jemaa el-Fnaa square and 7 km from Bahia Palace.

Check-in time: 2:00 PM

Check-out time: 12:00 PM

Popular amenities

Pool
Spa
Wi-Fifree
Parkingfree

Web results

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Le Diwane Hotel & Spa Marrakech vous accueille au cœur de Marrakech, à seulement 10 minutes en voiture de la célèbre place Jamaâ El Fna.

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Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more

Rooms2.7Location4.5Service4.2

Reviews on other travel sites

Ratings by traveler type

Families
3.7/5
Rooms
2.8
Guests liked the large rooms, though some said they were dated & maintenance could be improved
Some guests mentioned the bathrooms could be improved
Location
4.6
Shopping nearby
Service
4.4
Guests appreciated the friendly staff
Couples
3.6/5
Rooms
2.7
Guests liked the large rooms, though some said they were dated & maintenance could be improved
Some guests noted the rooms could be quieter
Some guests mentioned the bathrooms could be improved
Location
4.4
Service
4.0
Guests appreciated the friendly, professional staff
Guests enjoyed the pool
Guests spoke highly of the reception staff
Solo
3.5/5
Rooms
1.9
Some guests commented cleanliness could be improved
Some guests mentioned the bathrooms could be improved
Some guests noted the rooms could be quieter
Location
4.4
Service
4.0
Guests appreciated the friendly staff
Guests spoke highly of the reception staff
Business
3.2/5
Rooms
2.3
Location
4.4
Service
4.2

Reviews

People often mention

Inga S.5 months ago on

Google

5/5

Very good place.
Even if we thought it wasn't the cleanest at first, we were quickly convinced of the opposite. The maids cleaned daily and thoroughly. Also "extra wishes" were …

Very good place.
Even if we thought it wasn't the cleanest at first, we were quickly convinced of the opposite. The maids cleaned daily and thoroughly. Also "extra wishes" were fulfilled immediately, without hesitation and with a smile.
The breakfast is not the fanciest but more than enough to fill you up. Dinner was delicious and the drinks were great too.
I have rarely (if not never) seen such nice and warm staff. Whether it was the maids, the porters, the front desk staff, the waiters, the pool man and the rest of the staff, they were ALWAYS friendly, warm and helpful. With every problem, no matter how small, we were helped immediately and given extra tips for the stay.
I fell in love with this city, especially because of the warmth of the local people.
The week in the hotel felt like a second home. I would like to thank the entire staff for that. We will surely come back!

Trip typeVacation

Rooms4.0

Service5.0

Location5.0

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Neil T5 months ago on

Google

4/5

Stayed here for 3 nights, generally I was quite happy. I had bed and breakfast and breakfast was good. Nice seating arrangement and staff are good.
They have live music in the evenings and the location is good. Lots of restaurants and cafes around as well as shopping.
I like to walk everywhere and didn't find the main attractions to far, 30 minute walk or so but there are loads of taxis about. The swimming pool is clean and the pool attendant is great.
As said earliest, I was pleased and would recommend the place.

Rooms4.0

Service5.0

Location4.0

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Shama Munawar2 months ago on

Google

5/5

An amazing hotel to stay at. The minute we got there staff were so friendly and helpful. Cleaning was done everyday to an amazing standard and service was quick and to a high standard. My kids had the issue of their AC not working and the staff were quick to resolve the issue and they were thoroughly satisfied with the quick room upgrade.
Overall an amazing stay, no faults, amazing staff, amazing food and facilities and will definitely be visiting again!

Trip typeVacation · Family

Rooms5.0

Service5.0

Location5.0

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muhammad ahmad2 months ago on

Google

5/5

Lovely hotel, amazing staff, especially hotel front of house security.
Pool and spa facilities top grade.
The staff are very kind and always at hand. …

Lovely hotel, amazing staff, especially hotel front of house security.
Pool and spa facilities top grade.
The staff are very kind and always at hand.
Food and dinning facilities were excellent.
Will definitely come back again.

Rooms5.0

Service5.0

Location5.0

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Muhammad Umer2 months ago on

Google

4/5

We stayed in this hotel last month, booked 3 rooms.
Positive points: big hotel, spacious rooms, clean, pool is nice, breakfast was half decent, staff is really friendly and helpful, good location close to shopping centre, corner shop, not far from the airport, used hotel transport for our stay it was reasonably priced and drivers were good too. Money exchange facility available with good exchange rate.
Negative points: hotel is not fully air conditioned only bedrooms are, even the air conditioners are old and not brilliant in the hot weather. We had to change one room after one day because of faulty air conditioner. But the staff changed it without any problem. Should have more continental hot breakfast options, no complimentary drinking water, tea or coffee available in the room.
Overall we are satisfied with this hotel but we will give 4 stars and recommend to anyone who is looking to book a hotel in a reasonable budget.

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Jenny Watts2 months ago on

Google

5/5

This is a well-located, clean and friendly little hotel. It offers authenticity, food worth waiting for (the steak and tajines were superb) and is run by a hard-working team. Hotel Diwane is family-friendly and provides overseas visitors with a glimpse of the real Morocco (the live music in the evening and hearing the call to prayer were magical experiences). Will this hotel be a good match for you? If you are from Northern Europe there may be some surprises (e.g. we brought a kettle to make tea in our room, there may be delays, life is slower in the heat etc) but travel is all about new experiences and escaping routine. We enjoyed the decoration, the stained glass, the tiles, early breakfasts on the terrace, afternoon's in the pool and walking everywhere before the sun got too hot. If you can arrive with an open mind, some phrases in French/Arabic and go with the flow, I am sure you will have a lovely holiday :-)

Trip typeFriends

Rooms4.0

Service5.0

Location5.0

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Happy Uddin2 weeks ago on

Google

3/5

Would of given it a 4* but was disapoint with service. Have stayed at Diwane for 6 years in a row since 2017 however this visist after a 2 year covid break was little disappointed. We arrived checked in around 11.30am but check was not till 2pm. They said room will be ready by then. We left our luggage and went for a walk to change money and get a quick bite to eat on return which was around 2.30pm the triple room given was nowhere near ready and the roiley didn't flush. Called reception who said at 1st no other rooms available. Then when the beyboy who has known us for past 7 years spoke to them they offered another room. So nipped up to Check however this room was in a worse state and on 1st floor above pool area which made room quite nosey. So decided to keep our and they fix the toilet ASAP. Said 5 mins, however 45 mins into the wait I've called twice as we need to use the toilet. Eventually guy came fixed it and went only to brake again. So called out again to fix. Rooms are little dated know and TV remote ect don't work. Aircon wasn't to the coldest I expected as 37c on 1st day and room wasn't near cool.
However the hotel is central and within walking distance to all the main restaurants clubs and quick taxi ride to square. Other staff like security bell boy. door men, even the cleaner all very nice. And breakfast is OK and sufficient. Unfortunately this maybe our last last.

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Norman Darlingtona month ago on

Google

4/5

Just back from a two-week stay, and we were very satisfied. Very friendly and helpful staff, great food, good service, clean, lots of TV channels, and excellent location just two minutes from the bus stop to Jma'a al Fna and the Medina. Breakfast was the best buffet I've ever come across in a hotel, including omelettes and traditional Moroccan pancakes cooked on the spot. Live entertainment every evening.

Trip typeVacation · Family

Rooms4.0

Service5.0

Location5.0

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A Sultan3 months ago on

Google

4/5

Very good hotel perfect for families on a budget , WIFI In all the rooms swimming pool was good. Bit small but you get what you pay for . Me and my family were very happy with the accommodation, breakfast menu was a bit small. Bed was really comfortable AC in all the rooms , very spacious rooms. The conceierge/excursion guy was very good, very helpful and polite.
I would recommend again . Thanks diwane hotel

Trip typeVacation · Family

Rooms5.0

Service5.0

Location5.0

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Pops3 months ago on

Google

2/5

So we recieved a really friendly welcome when we arrived, but then it all changed. We went for dinner as we were half board and they basically accused us of trying to get free dinner and became quite rude. I showed them my confirmation and he huffed and walked odd then confirmed indeed there had been a mix up and the reception was at fault. No apology nothing. After that he was very rude the whole time I believe his name was youseff. Clearly doesn't like English people. Breakfast staff seemed nice enough as is the pool attendant. If you are English I wouldn't recommend staying here we were treated very differently to other nationalities and its very hard to order as there English is very poor. Dinner is a set menu of two varieties to choose from not moroccan at all. Room is very dated but clean. Would I return that is a definite no!!

Trip typeFamily

Rooms3.0

Service1.0

Location3.0

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Chelsea B3 months ago on

Google

2/5

1 star for the pool man and 1 star for the cleaners. Don’t go here if you’re english they wont like you. …

1 star for the pool man and 1 star for the cleaners. Don’t go here if you’re english they wont like you.
To start with id like to mention i am from the Uk and speak only English with a tiny bit of french. When booking this hotel i chose it due to the “english speaking staff” however majority of staff (especially waiters) speak very little to no english meaning ordering etc was very difficult and stressful.
The positives of this hotel is - the hotel itself is clean and functional - the cleaners are friendly and change bedding/towels daily, and the man around the pool who supplies towels is so lovely and more helpful then any other staff.
Unfortunately there are a lot more negatives than positives - to summarise don’t come to this hotel if your english. On the first night we were called liars as we were half board and our room wasn’t on the list, they kept telling us we’re not until we had to get the booking up on our phone, we then ask reception why all this hassle was cause and they said they messed up- no apologies. The wifi doesn’t really work and the food is mediocre however there is no dinner buffet and it’s pretty repetitive food (same ingredients presented differently) and the menu has only 2 options for starter, main, dessert (no vegan/vegetarian options provided)and the food was very basic (lots of chips and no morroccon authentic food). We didn’t get a chance to go the spa but it is very hidden and you would have to ask to find it. Breakfast pastries were good but again small selection which can be very repetitive every day. We asked at reception if we could change some of the 100dirham notes into 50s/20s so we could go to the medina and they were very unhelpful and said no and said they didn’t have enough cash even though we could see plenty in the tills. On our final night we was waiting for a menu at dinner for around 10 minutes the waiters knew we were english at this point so they didn’t bother to give us anything. Considering when french people walked in they gave them menus straight away it was clear how this hotel feels about english people. On checkout they charged us an extra 160 dirhams each day for lunch even though we never had it and they had to call a waitress over to confirm whether we did or didn’t eat lunch- they was asking for 1000 durham when we only owed 400 to show how much they added on extra. Again no apology. Also there are wild tortoises about which is amazing - but no signs to warn people which worries me incase they get stepped on.

Trip typeVacation

Rooms4.0

Service2.0

Location3.0

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Janine Petras4 weeks ago on

Google

4/5

We used the day rate (150MAD) for the pool. Nice service, nice time, thank you.
But please repair the entrance to the water. Everyone thinks it could be broke when using.

James L2 months ago on

Google

1/5

Worst hotel. Rude staff, dirty room and constantly pestering customers to book over priced excursions (three times the actual rate). Food is disgusting also. Bad experience.

Trip typeVacation · Family

Rooms1.0

Service1.0

Location1.0

Michael Sutton5 months ago on

Google

4/5

Pool guy was ace, staff very helpful. Good variety of breakfast food. Rooms feeling a bit tired but good overall hotel.

Rooms4.0

Service5.0

Location4.0

Kamal Hussaina week ago on

Google

5/5

Although we had to cut our stay at Diwane to just one night due to family reasons, the 5 star rating is for the way the staff dealt with everything.

David Bittona week ago on

Google

4/5

Old hotel in need of renovation, but great local, great pool and friendly staff

Trip typeVacation · Friends

Rooms3.0

Service5.0

Location5.0

Khalid A2 months ago on

Google

4/5

We liked the location, swimming pool and breakfast buffet. The general decoration and room looked quite outdated.

Trip typeVacation · Family

Rooms3.0

Service3.0

Location4.0

Mebz Uddin2 weeks ago on

Google

3/5

Hotel is functional and centrally located with everything within walking distance.

Rooms3.0

Service3.0

Location5.0

arif mahmood6 months ago on

Google

5/5

Very nice staff, Excellent variety at Breakfast time and spacious room with Lovely view of the Swimming pool and Courtyard

Rooms5.0

Service5.0

Location5.0

Response from the owner6 months ago

Dear Arif,

Thank you for this review. Looking forward to welcoming you again.

Hicham El Haddada year ago on

Google

1/5

Perefect staff in the reception, but some parts in the the rooms are filthy and not well cleaned. You should also fix your floors. I know that Corona has affected you, but you still have to pay attention to your quality.
Stop obliging people to get food along with simple drinks. This is stupid, which makes your service stupid as well.

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Craig Knibbs4 months ago on

Google

5/5

Stayed here in July 2015, 2018 and 2022. Loved it everytime. All the staff are very welcoming, friendly and professional. Highly recommended.

yarob najib5 months ago on

Google

3/5

Good size rooms, well maintained hotel, and reasonably priced.

Rooms3.0

Service3.0

Location5.0

SM2 months ago on

Google

5/5

Close to all amenities, basic room for basic price, limited parking

Andrew Frost3 years ago on

Google

4/5

A lovely, clean and well located hotel. Excellent staff who are very friendly, helpful and very courteous. We enjoyed our stay very much.

Petals Hicks3 years ago on

Google

5/5

A nice hotel great for exploring. The food here is ok limited choice but what you get is well made and tasty.

Mo2 years ago on

Google

5/5

Very nice hotel, brilliant service and excellent food good room service. Pool water could be warmer but apart from that excellent

Carla S. Mac2 years ago on

Google

5/5

lovely hotel, clean and very well located hotel.
In regards to the staff I only have the best of impressions, all super friendly and helpful and professional. …

lovely hotel, clean and very well located hotel.
In regards to the staff I only have the best of impressions, all super friendly and helpful and professional.
Not to expensive !
The rooms are spacious and welcoming.
The lobby is well decorated.
My only less positive point was the fact that during my stay the elevator never worked and my room was on the 3rd floor.
The breakfast is very we’ll served with a healthy and very good variety of choices.
The hotel restaurant I would highly recommend, not too expensive and food was delicious

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rob de heer3 years ago on

Google

5/5

Every time we visit this hotel we have very good memories. The staff is extreme friendly and great service!

Paul Spalding2 years ago on

Google

4/5

Lovely hotel very central and very authentic, staff are a delight especially the waiting staff and pool guy, had a lovely week here

Tony Chown2 years ago on

Google

5/5

Such a friendly welcoming clean hotel. We stayed here for a week B&B we couldn't believe how friendly and helpful all the staff are with a special mention for the lady in the shop and the guys on reception. …

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Carol Wilde2 years ago on

Google

5/5

I love this place attentive staff very friendly very clean brilliant spa good food excellent pool you wouldn't believe that you were in the heart of the city

Zainab Mohammeda year ago on

Google

5/5

Great hotel, would definitely recommend . The staff are lovely and the breakfast is so good. Everyone is really friendly. Love it

it's a me mo4 years ago on

Google

5/5

Perfect hotel in a perfect area. Very friendly staff and good service and food. Waiters are pervy towards women though

yana yancheva3 years ago on

Google

5/5

It was unbelievable trip.
The hotel was clean and beautiful with friendly and polite staff. The food was delicious. The massage very good, the hammam too. We did not want to leave.
Just 2 days, but I already miss you 💖💖💖

Aideen Hughesa year ago on

Google

3/5

Excellent breakfast. Tourist information on site very helpful.Don't know when bathroom taps were last
washed. Good location. Major noisy rennovations going on. Likely to last months. Worth bearing in mind if you want a quiet stay.

Kish5 years ago on

Google

1/5

Terrible hotel, asked for a bribe and fee's even though we were staying here.. would not recommend at all! stay away.. those who believe this to be a 4* hotel are clearly delusional

Angelique Buitenhuis3 years ago on

Google

4/5

Very nice hotel, totally renovated, nice and friendly staf, reasonable food, delicious breakfast (although no fresh fruit) and in the new part of Marrakech on (real) walking distance of the modern center (two minutes).

Mert Acar3 years ago on

Google

4/5

Friendly and helpful staff. I only ate breakfast at the hotel since I wanted to try out different places for lunch and dinner each day. The breakfast here is very delicious. However, it was the same selection of assortments every day which can get a bit boring. Location of the hotel is very good with many restaurants being within walking distance.

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liki djudju3 years ago on

Google

4/5

Very nice hotel,clean with very professional staff close to the airport ,city town , the mall and 10 min away from the Jardin Majorelle and 20 min walk to the medina..the only negative thing is the WiFi is to slow

Trip typeFriends

Rooms5.0

Service5.0

Location5.0

Shabena Dauhoo5 years ago on

Google

3/5

Nothing good about this hotel apart from the location. Bad wifi, bad customer service and overpriced for its poor quality.

Imon (imonehh)4 years ago on

Google

5/5

Swimming pool was great, hotel room was very clean, the bed was comfy, very retro looking hotel, amazing service from the staff, in walking distance of the main shopping areas and great places to eat or smoke sheesha! Only regret is we didn't stay here longer!

Timi B.4 years ago on

Google

4/5

Hotel is a bit dated. Food was very tasty though and the staff was very kind and helpful. The drinks are very expensive compare to outside restaurants. It is in a very good location, right in the centre of the new town. The city tour bus' first stop is in front of the hotel slightly on the left.

Sumit savara2 years ago on

Google

5/5

We stayed in the hotel for a night during the Covid-19 (Mid Mar 2020). Hotel staff and Manager - were extremely helpful. In the city lock-down period, the hotel staff stayed back and offered all 3 meals and didn't even charge for it. Hospitality at its best - 5 Star Rating and Highly recommended.
Room - 5/5; Staff - 5/5; Location - 5/5; Hotel - 5/5; City 10/10;
My greatest thank you to them.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

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chandra ambla6 years ago on

Google

5/5

Stayed there for 3 nights.Nice clean hotel.friendly staff.No complaints.

Judit Oravecza year ago on

Google

5/5

Loveliest people on Earth. The staff was incredibly kind and helpful during our stay. Unfortunately l don't know their names individually but l must say they all are equally nice from the housekeepers to the front office or restaurant staff. The hotel is nice and spotlessly clean inside and out. Our room was basic but always spotless . Construction is a bit noisy but didn't bother my 1 year old he napped like a champ. I will definitely recommend this hotel to family and friends. There was plenty of choice at breakfast and we were pleased with the dinner buffet as well as with the food from the Al a cart menu. Sending love to everyone : Adam and his family ❤️

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Catherine Tideswell3 years ago on

Google

3/5

Nice place to rest with pool view although we didn't get a double bed. Good maid service and food. Breakfast OK but not a good choice of meats or cereals. Only one lift which can take ages. Polite reception. Late check out noon til 6pm around £36. Good location with souvenir shop, loads of banks and eateries nearby. V near excursion bus stop.

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Lauren Jones4 years ago on

Google

4/5

The staff are lovely and will do all they can to help you.
The hotel itself is pretty basic. We went in Feb and the pool is shaded over until about 11am and shades back over at 5pm. Rooms are a good size but some do not have balconies so check before you book. The food isn't the best for selection and can sometimes be a little cold but it's OK. The hotel is very central to shops and café over all I would say this hotel is good and great for the price you pay

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Happy world3 years ago on

Google

5/5

It was a good place to stay in with family ... Personally love to go there

R2 years ago on

Google

2/5

Cheap and not welcoming at all. Incredibly high prices. Bought burger meals in the empty desolated restaurant and i had to pay £50 converted. No wonder it’s empty. The swimming area and bedrooms are clean but it really isnt a 4 star hotel. 2/3 star if anything.

Trip typeVacation · Family

Rooms2.0

Service1.0

Location3.0

Artur Trypuz4 years ago on

Google

2/5

I expect much more from 4 star hotel. Massive disappoint from one of the staff in buffet. And also is really loud especial at night... definitely i never back to this hotel

Monique Edelenbos3 years ago on

Google

5/5

Great hotel, great service, Nice place, near the medina

Joe Chambers3 years ago on

Google

3/5

It's OK very old fashioned hotel
Food is not good and and the room air-conditioning is loud

Ciobanuc Ionut2 months ago on

Google

3/5

It's a 3 🌟 hotel from my point of view

Rooms3.0

Service5.0

Location5.0

Mustafa Karakeci4 years ago on

Google

5/5

Very kindly staff..breakfast very nice.nice price..and pool amazing.

Adrian Dennis's5 years ago on

Google

5/5

Excelent staff more like a family that treat you with care and consideration. I would recommend this hotel with no hesitation to my friends. The food is excellent Chef great guy , made a cake for my birthday. Waiters are a wonderful bunch. In fact all the staff at this wonderful hotel is great . And we will return again for a third visit .

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John Coatesa year ago on

Google

5/5

Stayed in March , beautiful hotel with very helpful staff.

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

Jas Gee3 years ago on

Google

4/5

Good hotel, the food does need to have more of a range

Shivani Gajraj2 years ago on

Google

5/5

Good ambiance, friendly staff, lovely spacious room

Abderrahim Errbaichi3 years ago on

Google

5/5

Beautiful hotel
Relaxing
In hotel a good service and food. ..spa...transport turis...

Sam Christopher3 years ago on

Google

4/5

Very nice place .nice rooms .Very lovely courtyard .centre of everything

Marcell Tóth4 years ago on

Google

4/5

Nice hotel, taxi is 20 MAD (2 EUR) to the market. Pool is very clean, food is good value for money. Staff is also professional.

Lolita Panthera Spyropoulos3 years ago on

Google

5/5

Beautiful hotel in the centre of Marrakesh. Extremely friendly staff, beautiful garden with pool and a mouth watering and fresh breakfast. The hotel is nice and quiet, and there is a guard 24/7. Very clean as well and there is a nice pool available. The hammam is beautiful and not expensive.

Amine Elmouatacim (Amino)3 years ago on

Google

5/5

Beautiful hotel ,Great staff ,Excellent service .

Lex “Peanut” Peart4 years ago on

Google

4/5

A beautiful hotel in modern Marakech but a short taxi ride into the town. Staff are friendly and the pool area is a great place to relax.

Kam Khan7 years ago on

Google

4/5

Nice hotel in l'hivernage, Marrakech. Clean, decent buffet breakfast and dinner. Staff very helpful.

Mark Abiodun4 years ago on

Google

4/5

Nice hotel, rooms functional and the terrace is lovely for having breakfast in the sun. Located centrally, try local food nearby and there are a couple of interesting speak easys .

Ramin Pourmostofi7 years ago on

Google

4/5

good and helpful staff good clean room nice hot shower good breakfast come back again

Pete Sullivan-Hill7 years ago on

Google

4/5

A good hotel with good facilities that is clean and has friendly staff. The only downsides are that people smoke in the lobby and that's the only place the wifi will work.

Angela brown3 years ago on

Google

4/5

Friendly and helpful staff. All the food was very good

Shalaw Osman5 years ago on

Google

1/5

Very bad hotel and very old and so dirty
This is worse hotel ever seen in my life
UK people do not stay in this hotel please

Stay Frosty3 years ago on

Google

3/5

First of all its a different country and different customs be prepared for that. Best thing I can say about this hotel is that the staff are very friendly and respectful. The decor is very lovely and the breakfast is simple and delicious. There was some building work going on above my room, that wasn't appropriate at times but the staff was very apologetic. The hotel is situated about 10 mins by car from the old city or also called the medina where majority of the tourists go, it was very convenient. I'd give more stars but the combination of the building work and some minor cleaning issues in the bathroom I felt that wasn't worth more than three but 5 stars for the staff's behavior.

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Mustafa Icer4 years ago on

Google

5/5

Clean hotel with big rooms and swimmingpool, centralized area, fast WiFi also the breakfast is good in contrast to other 4* hotels there.

Diane Martins4 years ago on

Google

4/5

The food was good. The hotel rooms was pretty nice. Good distance to a number of restaurants and bars. About 15 mins from the medina.

Diane Schreiner4 years ago on

Google

5/5

Great hotel, with true Moroccan feel. Excellent, friendly staff. Location is perfect for walking - Shopping, cafes, taxis right outside door. Parking on site. Pool is in a lovely courtyard. Full bar and good resturant on site. Our room was large, modern, clean and had consistant wi-fi (yea!). Would highly recommend and would love to stay here again.

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Aisha Brown4 years ago on

Google

4/5

We stayed here in the middle of February. First of all the not so good. The WiFi did not always work the higher up you were in the hotel. The paint in the bath was peeling off. We witnessed a waiter on more than one occasion drop cutlery and just put it back with the rest of the cutlery. The gym had equipment that did not work at all; very poor. We booked all-inclusive but this did not include any drinks, the water can turn out to be expensive. On the plus side the pool was excellent, the staff were very friendly and welcoming, you could exchange money on site at a good rate (better than at the airport). The rooms were cleaned every day to a good standard. The location of the hotel was good. The choice of food was reasonable buffet style. The lunch had a menu and was served quickly. For the price and service I would recommend staying here.

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Through The Lens6 years ago on

Google

5/5

Lovely decor and excellent service. Most amenities available aswel. Clean and tidy. All good apart from the baggage handler who demands to take your luggage and then waits for a BIG tip lol...young lady at the front was very helpful too. Forgot her name but she was always very helpful. Thank you young lady at front desk :)

Sebastian Reschmann3 years ago on

Google

4/5

With breakfast being well rounded and included in the price and a free pool, what else can I say. Perfect hotel for people that do not want to spend too much on accommodation. Locationwise, stuff can get annoying at times, as you'll most likely need a taxi to get to the most famous tourist spots

HannahOguntade3 years ago on

Google

4/5

A good hotel in the perfect location. Walking in distance to attractions in the new town, and a short taxi away from the Old town.
Hotel staff were lovely, particularly Khadijat who makes bread at breakfast!
Bed was comfy but bathroom was quite old.
Hotel tours were expensive too so we found a cheaper one elsewhere.

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Trip.com Member3 years ago on

Trip.com

4.3/5

Good:Big hotel with very nice staff of western style (good English) that gives u confidence.Nice room.Nice bathroom with new shower tap with multi function.Good breakfast Nice gym room

Heather Mcmichael2 years ago on

Google

3/5

Clean and comfortable. Staff were very friendly. Quaint old style Morocco. Lacked atmosphere, no music round the pool or in bar area at night. Food and drink in restaurant was quite expensive compared to local restaurants. Towels were old and frayed

Diane Ramsay4 years ago on

Google

4/5

Had a great weeks stay here. Hotel is situated in a great location, just along from Carre Eden shopping centre with supermarket and shops. Staff in the hotel were lovely and very helpful. We booked a two day trip to the Zagora desert through the hotel and the staff made sure to ask we enjoyed it when we returned.
Breakfast was lovely and very fresh. Pancakes, omelettes both made to order along with freshly squeezed organs juice. Went to dinner buffet one night and thought it was a bit pricey for the options. Room was cleaned everyday and new towels provided in a new design too!
Pool area well maintained and beach towels provided free. Pool water is very cold though!
Overall, very happy during my stay and would recommend it!

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Ana Maria Spataru5 months ago on

Google

5/5

Helpful staff, good value for money

Trip typeFriends

Rooms4.0

Service5.0

Location5.0

Zara Ahmed3 years ago on

Google

5/5

I booked this hotel for a family of 8 but I accidently entered the wrong dates so I was charged for no show for two junior suites. I contacted the hotel and Hassan/Khadija were very helpful, they allowed me to use the money towards placing the booking again for the correct dates, so all I had to pay was the difference on arrival. I was abit worried that there would be an issue once we arrived, but I was wrong as Zoulaika at reception assisted us and made the check in process easy so props to her/the team :). Also we were pleased that we were allowed to check in at 12.45pm.
Our rooms were very clean and next door to one another, the shower had good pressure and the right temperature which was great. The walls were not thin which is an issue I usually have with other hotels so it was nice and peaceful. Everything worked well in the room, it would be great if they provided water and a kettle but overall the rooms were good for a 4 star hotel. The hotel does need a more modern look as well.
We all enjoyed breakfast the most, as they had a variety of pastries, moroccon food, freshly made moroccon pancakes, crepes and omelettes. The food tasted fresh. The pool looked clean but there wasn't a muslim friendly swimming pool for families/women only which was dissapointing as we were in a muslim country. I guess the area we stayed in were more for tourists but it would have been nice to have a abit of privacy for the kids to play in the pool.
Overall we very pleased with our short stay and would return here again. Thank you for the Diwane team for making the stay very easy for us. Stay blessed :)

Trip typeFamily

Rooms5.0

Service5.0

Location5.0

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Olivia “McBoom3r” Allen3 years ago on

Google

5/5

Loved the friendly staff, service was great hammam was excellent.

Mohamedali Sabir5 years ago on

Google

1/5

First of all I don't think it's 4 star hotel. And room are very dirty and as soon as I enter the room it was smelling like s**t. They don't provide room service for a 4 star hotel. I order breakfast first morning they provided room service then next day when I order breakfast staff is like we don't give breakfast in room means you have to go down in restaurant for breakfast I said you provided breakfast first morning and manager is like it must be an error from staff thaaa how can it be and error. So I would not recommend anyone for this hotel if they are thinking it's 4 star hotel.

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Konstantinos Kokosis4 years ago on

Google

5/5

Highly recommend the hammam services. The staff there is very polite. The 5 stars go to the hammam and massage staff

Gill Bentley3 years ago on

Google

5/5

Hotel is of a lovely older traditional design. 3* by UK standards. I so enjoyed staying there. So gets 5* for my visit. Atrium is beautifully decorated. Comfortable beds. Had room with balcony overlooking the pool and dining terrace. Good bathroom. Good choice of foods for breakfast. Helpful staff. Good location, near to start of city tour buses. Short taxi ride to the Medina.

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Khalid Hussain4 years ago on

Google

4/5

Great place close to all big brands but not cheap hotel is good but not even water with half board so only 4 stars

贺哥Richard5 years ago on

Google

2/5

Cold room in December. Poor breakfast. Arrogant reception manager. Staff are friendly anyway.

Karthik Venugopal2 years ago on

Google

4/5

Suite (room 122) was offered as an upgrade for £47/ night, including dinner and breakfast. The next time I came back, they offered a very old double room. The same suite cost £101/night (maybe because it was a weekend and the hotel was full?).
Pool was brilliant and staff were well trained. The musicians at dinner were lovely and engaging- they had the emotion when singing.
Refurb on most rooms, especially the double rooms are due. Junior Suite was great and worth staying in.

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Mahefuze Moosa3 years ago on

Google

4/5

My 2nd visit here rooms cleaned daily fresh towels left in bedroom reception staff speak good English this time I decided bed and breakfast lots of take way and restaurants near by MacDonald 5 min walk from the hotel. A bus stop is just across the road which takes you to the centre or jema el fna.

Waheed Ahmed2 years ago on

Google

1/5

The kitchen staff was so rude plus we paid for the food and it said all buffet but when we went to eat the food they said you can eat only two things The worst experience of the holiday was the hotel on the pictures the hotel looks really good but in reality Very different I would not recommend this hotel to anybody if they are going on holiday

Trip typeFriends

Rooms1.0

Service1.0

Location2.0

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Chris Keogh5 years ago on

Google

5/5

Spent a week here, as soon as you walk in the lovely reception room the staff are on hand to help with every need, the rooms are a little dark but I think that adds to the 'marrakech' experience. We had half board.. breakfast with lunch or dinner, generally the meals are the buffet type and can get a bit samie,but can order off the menu. Breakfast is mix of cold and hot with fruit and cheese or my favourite the omelette bar. The outside seating area is very relaxing and the service is second to none, the staff are friendly and will even do pool side service. The chaps in reception organised our trips up the atlas mountains and our transfers. on the last day, we had to check out at 12 but was told we could use all the facilities and even use a room to shower and change before we left free of charge. Overall a fantastic hotel and could not recommend highly enough.

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Karen White4 years ago on

Google

5/5

Lovely building great staff good food

David Spalding3 years ago on

Google

4/5

Quaint hotel in Marrakech about 30 minute walk to the Medina and souks. Has an unheated swimming pool and offers spa treatments. Air con in the rooms. We were on the 5th (top) floor and it was very noisy at night - could do with double glazing.

P M4 years ago on

Google

3/5

Below Average place, Waiting staff friendly enough, Pool side is claustrophobic people on top of each other, My balcony only got sun for 1 hour in morning. I would not stay here again.

Tariq Aziz3 years ago on

Google

3/5

very nice,good friendly staff,conveniently located

Jasmin Füll3 years ago on

Google

2/5

Less of a spa hotel. The “gym” is a few broken and old weights and machines. Massage was good but didn’t like the Hammam-Nothing was explained and it was very rough. Rooms were clean and room service was friendly and came in every day to clean and fill up shampoo etc. Reception staff kept ignoring me because I am a woman and answered my questions over my boyfriend. Price reflects in the service I guess. It wasn’t as central as I thought and in a bit of a rough area but close enough. Food is always the same which I didn’t mind cos it was fresh, seasonal and yummy

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joe law2 years ago on

Google

3/5

Friendly staff, hotel is basic

J Johnson11 years ago on

Google

3/5

Nice lobby, decent pool, subpar room. Four stars is big stretch based on the rooms. Noisy water pipes, lacks basic ammenities like iron, bathroom fan, soft sheets. Good location and price.

Shahzan Uddin4 years ago on

Google

1/5

The hotel presents itself as a 4 star hotel, but it is far from the 4 star experience. …

The hotel presents itself as a 4 star hotel, but it is far from the 4 star experience.
The bathrooms aren't clean and there is mold within the grouting. Shampoo and body wash bottles are half filled and look like they have been used previously and refilled.
The lunch is often reused for dinner at times has gone off by dinner time, causing diarrhea for most of the family.
Restaurant staff are not competent enough to understand what you've ordered and will often argue with you about your order was when it's delivered to your table.
There are contractors painting the hallways which has lead to a horrific rotting smell that has permeated the rooms.
Don't even bother about getting decent WiFi in your rooms. The only place in the whole hotel with decent coverage is the lobby.
The only nice thing about the hotel is the location, conviently located 10mins from Jemaa El Fna and the head chef - he made an effort to come talk to visitors and would make sure the stay was somewhat bearable.
I'd recommend to save your money, and your stomachs and book elsewhere.

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Mohamed2 years ago on

8/10

Location and service.
The old bar is not existing anymore. Without it the hotel is boring, it was a very good entertainment.

Visited in November 2019

Maria M5 years ago on

Google

4/5

Well kept 4* property, nice large pool and rooms.

James McConnell3 years ago on

Google

3/5

Breakfast was a free for all bun fight at the ok corral. And the pool was freezing. But staff were very helpful. It was about a 40 minute walk to the Medina and souks which was great for us. And the weather was fabulous but that's got nothing to do with the hotel! And the hammam was very relaxing. 40 Euros each for the VIP which lasted about 1h45m

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Mohamed2 years ago on

8/10

Location and service.
The old bar is not existing anymore. Without it the hotel is boring, it was a very good entertainment.

Visited in November 2019

Abigail Bellenger4 years ago on

Google

3/5

Definitely not a 4 star but good quality breakfast, a restful place and attentive staff

Zanele Ndlovu4 years ago on

Google

1/5

The facilities, room and the breakfast were greatly disappointing.

Mr Bandy3 years ago on

Google

5/5

Very nice and cosy hotel. The coloured windows reflect the light to the ground in colorful view. The meals are moroccan foods mostly that is perfect to get know the local tastes. The pool and the spa makes you relaxed. During the dinners there are live music that is excellent. Every friday there ia tajine dinner and desserts. The staff in the kitchen is strict and no smile. All in all a perfect hotel in Marrakech not far from the Majorelle Garden.

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pauline carson2 years ago on

Google

5/5

Great service ,peaceful, great food.

Shahzad Nasim3 years ago on

Google

3/5

Near to most of local attractions reasonable sized rooms and facilities bit obviously not 4star

Mix Mixoza4 months ago on

Google

4/5

Very nice place and friendly staff

Rooms4.0

Service4.0

Location4.0

Matt3 years ago on

Google

5/5

Close in to many places. Clean & comfortable.

Dave Hill3 years ago on

Google

5/5

Lovely place to stay.

Yassine Idrissi3 years ago on

Google

5/5

Good place to stay in the downtown

Usman3 years ago on

Google

4/5

4 star hotel which is really luxurious

Elkorfa Aissam5 years ago on

Google

5/5

Nice hotel and nice staff

Edgar N-Z9 years ago on

Google

3/5

Nice architecture but low standard.

Henna Rafiq4 years ago on

Google

4/5

Hotel is 5* room service 5* but spa 1*

Aliya Zeib3 years ago on

Google

3/5

Definitely not 4 star as advertised.

Luciano Bustos3 years ago on

Google

4/5

Great instalations. Weird entrance

Trip typeVacation · Family

Reda Benbrahim3 years ago on

Google

5/5

There a local bar with cheap beer music very local

Felicity Matthews3 years ago on

Google

5/5

Lovely weekend at Diwane Hotel

Zindigui Marouanea month ago on

Google

5/5

Good hotel

Rooms5.0

Service5.0

Location5.0

suleman bhana4 years ago on

Google

4/5

Good hotel...

Scott Whiteheada year ago on

Google

5/5

Best spa experience of my life.

jake alam11 months ago on

Google

4/5

Great location and service as well

Response from the owner6 months ago

Dear Jake,

Thank you so much for your great review. Looking forward to welcoming you again at the Diwane.

Twitch Blade3 years ago on

Google

5/5

Great little spot,

Lotfi Mkhinini7 years ago on

Google

1/5

hotel exellent

M z Karolia3 years ago on

Google

5/5

Excellent location

Mitham Hadi hassan3 years ago on

Google

2/5

Very pricey but good otherwise

FreakDustSK3 years ago on

Google

5/5

Nice place

El Othmani Zouheir2 years ago on

Google

5/5

Very good

Miranda van der Bend4 years ago on

Google

4/5

Nice location

HOT New Trailers SC3 years ago on

Google

4/5

Nice one

Said Ben Larabi4 years ago on

Google

2/5

not bad

R J3 months ago on

Google

5/5

⭐⭐⭐⭐⭐

Siar Ahmed5 years ago on

Google

5/5

Perfect position

Zakarya Maataha year ago on

Google

5/5

Nice

Jennifer Hansona year ago on

Google

5/5

Amazing food!!

MJS STUDIO MAROC4 years ago on

Google

5/5

Bel hotel

Kerry Carey2 years ago on

Google

5/5

Love

Abd El Hakim Oumelloul3 years ago on

Google

5/5

Nice

Ourdaras Lahcen2 years ago on

Google

3/5

Good

Khadija Touil3 years ago on

Google

5/5

Nice

Natasha Bernard3 years ago on

Google

5/5

Beautiful

soso 19963 years ago on

Google

5/5

cool

Simohamed Laghrib3 years ago on

Google

5/5

Perfect

Achraf MRTZK3 years ago on

Google

4/5

Amazing

Mohamed Kamar5 years ago on

Google

5/5

Awesome

Joe Cahill2 weeks ago on

Google

5/5

Wonderful hotel and wonderful staff. Great location and reasonably priced.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

Erick . D4 months ago on

Google

4/5

(Translated by Google) Hotel located in the city center ... parking provided outside with a little luck if you arrive by car.
Rather old style set. Very professional staff welcome. ...elevator available to access the floors.
The rooms are large...but mid-range for a hotel that claims to be top-of-the-range...clean sanitary facilities. Very decent bedding.
Breakfast in the standard, hearty, since self-service.
The prices seem high to me for a mid-range service.
Otherwise...a pleasant stay.
Push the door and make your judgment yourself?
(Original)
Hôtel situé en centre ville ...parking assuré à l'extérieur avec un peu de chance si vous arrivez en voiture .
Ensemble style plutôt ancien . Accueil d'un personnel très professionnel . ...ascenseur disponible pour accéder aux étages .
Les chambres sont vaste...mais d'un niveau milieu de gamme pour un hôtel qui se dit haut de gamme ...sanitaires propre . Literie très correcte .
Petit déjeuner dans la norme, copieux, puisqu'en libre service .
Les prix me paraissent élevés pour une prestation de milieu de gamme .
Sinon ...un séjour agréable .
Poussez la porte et faites vous votre jugement vous même ?

Rooms3.0

Service4.0

Location3.0

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Doroteeburnel@yahoo.fr Burnel2 months ago on

Google

3/5

(Translated by Google) Well placed hotel, clean swimming pool as well as the rooms. The negative points
Rooms aren't soundproof …

(Translated by Google) Well placed hotel, clean swimming pool as well as the rooms. The negative points
Rooms aren't soundproof
We hear the
noise of the
Street as well as noise from the corridors. This is not a hotel where you stay for a week. Works must be planned for the good of all
(Original)
Hôtel bien placé , piscine propre ainsi que les chambres .personnels à l’écoute . Les points négatifs les
Chambres sont pas insonorisées
Nous entendons le
Bruit de la
Rue ainsi que le bruit des couloirs . Ce n’est pas un hôtel où vous restez une semaine . Des Travaux doivent être prévus pour le bien de tous

Trip typeVacation

Rooms3.0

Service4.0

Location4.0

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Lucia Güimil5 months ago on

Google

3/5

(Translated by Google) Good service, very attentive and friendly staff despite the fact that we did not know languages! They do not speak Spanish! The pool closing time seems to me to be too early, they close at 7:00 p.m. when at that time it is still hot to die for! We have been 5 nights and the cleaning has not been at all good, in that they could improve! They change towels daily! We arrived at 9 in the morning and we couldn't get into the room until 2 pm, but they let us enjoy their facilities while we waited!
(Original)
Buena atención, el personal muy atento y amable a pesar de que no sabíamos idiomas! No hablan español! El horario de cierre de piscina para mí parecer es demasiado pronto, cierran a las 19:00 cuando a esa hora allí aún hace un calor de morir! Hemos estado 5 noches y la limpieza no ha sido del todo buena, en eso podrían mejorar! Cambian toallas diariamente! Llegamos a las 9 de la mañana y hasta las 14 no hemos podido entrar a la habitación pero si nos han dejado disfrutar de sus instalaciones mientras esperábamos!

Trip typeVacation · Friends

Rooms3.0

Service4.0

Location3.0

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Carla Ihoanna2 months ago on

Google

4/5

(Translated by Google) I want to emphasize the friendliness of the staff, very nice people, predisposed and always with a smile on their face.
The rooms, pool and common areas very well maintained and super nice.
At night they have live traditional music that introduces you a little more to their customs.
The only fault is the lack of variety at breakfast.
I will return without hesitation!!
(Original)
Quiero recalcar la amabilidad del personal, personas muy simpáticas, predispuestas y siempre con una sonrisa en la cara.
Las habitaciones, piscina y zonas comunes muy bien cuidadas y súper bonitas.
Por la noche tienen música tradicional en directo que te introduce un poco más en sus costumbres.
El único fallo la poca variedad del desayuno.
Volveré sin dudarlo!!

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Mont4 months ago on

Google

5/5

(Translated by Google) Our stay at the hotel was a pleasant disappointment. Sensational and professional service without exception! The reception desk is smiling and helpful, the concierge also gives the hotel guests a sincere smile. Hotel service makes it nice to come back to a clean room. The only thing I missed was the smell of Moroccan incense, which would have heightened our overall delight.
Swimming pool - cleaned daily with all due diligence by the Lord, who cares not only for order, but also for the comfort of the guests. Welcoming, asks where do we want to spend time by the pool, gives towels in the blink of an eye. Together with the bar service, he also takes care of guest service. It works very intuitively !!!
Such service is a treasure.
Resteuracja - tasty breakfast and dinner. The superbly fast and efficient meals make it very enjoyable to listen to the music of barberry (I believe) live. The courtyard is a quiet and pleasant place!
The buffet in the season met all expectations. Fresh, clean, varied! From choice to color!
The hotel - beautiful with character and in a truly Moroccan old style. Tiles, mosaics, stuccoes, lighting, furniture and accessories have their age, but they are neat, clean and atmospheric. Beautiful mirrors, chests, musterne old floors or double-leaf doors are the icing on the cake.
Location - ideal for all kinds of excursions, both for a walk and a quick trip for Moroccan tea to small, omnipresent pubs.
Walk to the nearest larger shops from 5 minutes to 20 minutes, to Suki - 30 minutes, 10 minutes to the train station. A walk means nice streets with shops, stalls, cafes or restaurants with fragrant and tasty tazinami.
And one more important thing! In the hotel, you can feel the care and commitment of people working there in serving guests, which is not available in European hotels. The Menago Karim of the hotel amazed us with his personality, as he supported the employees in their work, engaging in it personally and not from their desk. He took care of every detail, discreetly observing the guests and acted immediately.
A cultured and kind man.
Thank you for the nice atmosphere on our first holiday in Morocco.
(Original)
Nasz pobyt w Hotelu był miłym rozczarowaniem. Rewelacyjna i profesjonalna obsługa bez wyjatku ! Recepcja uśmiechnięta i pomocna, konsjerż również za każdym wiata gości hotelowych szczerym uśmiechem. Serwis hotelowy sprawia, że miło wraca się do czystego pokoju. Brakowało mi tylko zapachu kadzidełek Maroka, który spotęgowałby nasz ogólny zachwyt.
Basen - czyszczony codziennie z pełną starannością przez Pana, który dba nie tylko o porządek, ale co ważne o komfort gości. Witając pyta w jakim miejscu mamy ochotę spędzić czas nad basenem, podaje ręczniki w mgnieniu oka. Dba również razem z obsługą baru o serwis gości. Działa bardzo intuicyjnie !!!
Taka obsługa to skarb.
Resteuracja - śniadania i kolacje smaczne. Znakomicie szybko i sprawnie wydawane posilki sprawiają, że bardzo miło spędza się czas sluchając muzyki Berberysów ( jak sądze ) na żywo. Dziedziniec jest zacisznym i przyjemnym miejscem!
Bufet w sezonie spelnil wszelkie oczekiwania. Świeżo, czysto, rozmaicie! Od wyboru do koloru !
Hotel - piękny z charakterem i w iście marokańskim starym stylu. Płytki, mozaiki, sztukaterie, oświetlenie, meble i dodatki mają swoje lata, ale są zadbane, czyste i klimatyczne. Piękne lusta, skrzynie, musterne stare posadzki czy drzwi dwu-skrzydłowe są wisienką na torcie.
Lokalizacja - idealna na wszelkiego rodzaju wypady zarówno na spacer jak i szybki wypad na marokańska herbatkę do małych wszechistniejacych knajpek.
Do najbliższych wiekszych sklepów spacerkiem od 5 min do 20 min, na Suki do 30 min, na dworzec 10 min. Spacerkiem to znaczy miło uliczkami ze sklepikami, straganami, kawiarniami czy resteuracyjkami z pachnącym i smacznymi tazinami.
I jeszcze jedna ważna rzecz ! W Hotelu czuje się opiekę i zaangażowanie ludzi tam pracujących w obsługę gości jakiej nie ma w hotelach europejskich. Menago Karim hotelu zadziwił nas swoją osobą, ponieważ wspierał pracowniķów w pracý, angażując się w to osobiście, a nie zza biurka. Dbał o każdy szczegół obserwując dyskretnie gości i działał od ręki.
Kulturalny i rzyczliwy człowiek.
Dziękujemy za miłą atmosferę podczas naszych pierwszych wakacji w Maroku.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

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Issam Maaroufi3 months ago on

Google

2/5

(Translated by Google) Came in the summer of 2021, my experience at the Diwane hotel had gone rather well, it's day and night with this year …

(Translated by Google) Came in the summer of 2021, my experience at the Diwane hotel had gone rather well, it's day and night with this year
- A bedroom with a bathtub in an unwelcoming state
- Towels that are picked up by housekeeping but not returned
- Wi-Fi you shouldn't rely on
- A room to refresh
- Speaking of cooling, the air conditioning system makes a noise worthy of the latest Formula 1 cars
- Lunch was very good even if the choice is limited.
- The pool staff is very friendly
(Original)
Venu lors de l’été 2021, mon expérience au Diwane hotel s’était plutôt bien déroulée, c’est le jour et la nuit avec cette année
- Une chambre avec une baignoire dans un état peu accueillant
- Des serviettes qui sont ramassées par le personnel d’entretien mais qui ne sont pas redeposées
- Un Wifi sur lequel il ne faut pas compter
- Une chambre à rafraîchir
- En parlant de rafraîchissement, le système de climatisation fait un bruit digne des dernières Formule 1
- Le déjeuner fut quand a lui très bon même si le choix est limité.
- Le personnel de piscine est très sympathique

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Marine4 months ago on

Google

1/5

(Translated by Google) Very unhappy with our stay in this hotel I do not recommend. It's not a real 4 star. We had taken half board. In the evening there was no Moroccan buffet as it was sold to us. In reality you have the choice between 2 dishes (fish nuggets or kebab fries.. With the same soup as a starter every evening as long as they have some left).
You will be allowed to eat your dessert with a plastic spoon. The servers look at you but take 1 hour before coming to take your order when they do nothing.
In the morning, on the other hand, there are specialties which are very good. However, it lacks fruit and yogurt. Regarding the room, which is old-fashioned, we only had problems: no hot water the first day, shower that leaked and we took our towels off without getting over them, we always had to go and ask at the reception..
Also the hotel was very noisy, you are woken up early in the morning and you won't be able to fall asleep until very late.
The positives are: Aziz at the pool who is really adorable! The ladies who take care of the treatments are also very kind and will make you spend an unforgettable moment!
(Original)
Très mécontente de notre séjour dans cet hôtel je ne recommande pas. Ce n'est pas un vrai 4 étoiles. Nous avions pris la demi pension. Le soir il n'y avait pas de buffet marocain comme il nous l'a était vendu. En réalité vous avez le choix entre 2 plats (nuggets de poisson ou kebab frites.. Avec la même soupe en entrée tous les soirs tant qu'ils leur en reste).
Vous aurez le droit de manger votre dessert avec une cuillère en plastique. Les serveurs vous regardent mais mettent 1h avant de venir prendre votre commande alors qu'ils ne font rien.
Le matin en revanche il y a des spécialités qui sont très bonnes. Cependant il manque des fruits et des yaourts. Concernant la chambre, vieillotte, nous n'avons eu que des problèmes: pas d'eau chaude le premier jour, douche qui fuit et on enlevait nos serviettes sans nous en remettre, il fallait toujours aller réclamer à l'accueil..
De plus, l'hôtel était très bruyant, vous êtes réveillés tôt le matin et vous n'arriverez à vous endormir que très tard.
Les points positifs sont: Aziz à la piscine qui est vraiment adorable ! Les dames qui s'occupent des soins sont également très gentilles et vous feront passer un moment inoubliable !

Rooms1.0

Service1.0

Location2.0

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Jaffar Ait Hamouda3 months ago on

Google

4/5

(Translated by Google) Apart from the fact that in the half board the evening meal is not interchangeable with the midday meal, the fact remains that the service is impeccable, professional staff, a hotel that I strongly recommend; regular since 2011 I have never been disappointed ...
(Original)
Mis à part le fait que dans la demi pension le repas du soir n'est pas permutable avec celui de midi, il n'en demeure pas moins, que le service est impeccable ,personnel professionnel, un hôtel que je conseille vivement ; habitué depuis 2011 je n'ai jamais été déçu...

Rooms4.0

Service4.0

Location4.0

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Digard Fabiennea month ago on

Google

3/5

(Translated by Google) Pros: Great hotel in a great location right in the center of town. Super professional and pleasant staff.
The rooms more than clean. …

(Translated by Google) Pros: Great hotel in a great location right in the center of town. Super professional and pleasant staff.
The rooms more than clean.
Points to improve: offer local food.
Try that there is less noise in the hallways during the day (some people take a nap)
For full pension see to integrate softs.
On the ground floor, the person who sells the excursions is much too expensive compared to external agencies.
Thank you for your welcome.
(Original)
Points positifs : Un hôtel super bien situé en plein centre ville. Personnels super pro et agréable.
Les chambres plus que propre.
Points à ameliorer : proposer de la nourriture locale.
Essayer qu'il y est moins de bruits dans les couloirs la journée (y en a qui font la sieste)
Pour les pensions complètes voir pour integrer les softs.
Au rdc la personne qui vend les excusions est beaucoup trop cher part rapport aux agences extérieurs.
Merci pour votre accueil.

Trip typeCouple

Rooms5.0

Service5.0

Location5.0

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Mathieu Labitea month ago on

Google

1/5

(Translated by Google) Hotel without insulation you can hear people banging hammers 24/7. The reception is unpleasant no gesture to resolve the situation he prefers to laugh at you rather than resolve the situation I do not recommend this hotel. Impossible to rest the walls vibrate
(Original)
Hôtel sans isolation on entend h24 des gents taper du marteau. L'accueil est désagréable aucun geste pour régler la situation il préfère rigoler des vous plutôt que regler la situation je déconseille cette hôtel. Impossible de ce reposer les murs vibres

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

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Lewise Nathalie CAESAR2 months ago on

Google

4/5

(Translated by Google) Nice mix of modernity and culture
Unfortunately the rooms have a lot of problems. Locks get stuck, splits leak.... …

(Translated by Google) Nice mix of modernity and culture
Unfortunately the rooms have a lot of problems. Locks get stuck, splits leak....
A whole night without sleep because of the split.
The restaurant and pool are nice.
Generous: we were treated to a nice surprise for our wedding anniversary
Nice discovery
(Original)
Beau mélange de modernité et de culture
Malheureusement les chambres ont bcp de soucis. Les serrures coincent, les splits coulent....
Toute une nuit sans dormir à cause du split.
Le restaurant et la piscine sont sympas.
Généreux : nous avons eu droit à une belle surprise pour notre anniversaire de mariage
Belle découverte

Trip typeVacation · Family

Rooms4.0

Service2.0

Location4.0

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Najim Benmansour2 months ago on

Google

2/5

(Translated by Google) Hello, where do I start… I'm a regular at this hotel, which is basically excellent value for money. Unfortunately this summer it was different… noise of creaking furniture hammer blow incessant screaming in the corridors door slamming… IT IS very unfortunate it is high time that the diwane take measures to seem to all IT IS problems… exceptional mention for Aziz from the swimming pool which is of a professionalism and a legendary welcome!!!!
(Original)
Bonjour par où commencer… je suis un habituer de cette hôtel qui de base est un excellent rapport qualité prix. Malheureusement cette été il en fût autrement… bruit de meuble qui grince coup de marteau incessant hurlement dans les couloirs porte qui claque … CEST tres dommage il est grand temps que le diwane prenne des dispositions pour parais à tout CEST problèmes … mention exceptionnelle pour Aziz de la piscine qui est d’un professionnalisme et d’un accueil légendaire!!!!

Trip typeVacation · Couple

Rooms1.0

Service5.0

Location5.0

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Martyna Rutkowska5 days ago on

Google

1/5

(Translated by Google) In my opinion, Ms. Rim in reception is not at all suitable for her job. I have never experienced such an unfriendly person in a hotel - a pity. …

(Translated by Google) In my opinion, Ms. Rim in reception is not at all suitable for her job. I have never experienced such an unfriendly person in a hotel - a pity.
(Original)
Frau Rim in der Rezeption ist meine Meinung nach überhaupt nicht für ihre Job geeignet. So unfreundliche Person in einem Hotel habe ich noch nie erlebt - schade.

Trip typeVacation · Couple

Rooms1.0

Service1.0

Location1.0

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Lamtahaf Elmahdi2 weeks ago on

Google

5/5

(Translated by Google) In the center of gueliz one of the references of the hotel industry in Marrakech very very clean rooms the gastronomy took your breath away atmosphere and warm welcome helpful personal smiling great house services cocktail bars wine bars my favorite tarbouche a concept at typical Moroccan decoration I strongly advise you to enjoy your stay in the heart of Marrakech
(Original)
Au plein centre de gueliz un des références de l'hôtellerie a Marrakech des chambres très très propre la gastronomie a coupé le souffle ambiance et accueil chaleureux personnelles serviables souriant services de grand maison des bars à cocktails des bars à vin mon préféré tarbouche un concept au décoration tipiques marocaine je vous conseille vivement profiter de votre séjour au cœur de Marrakech

Rooms5.0

Service5.0

Location5.0

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Hilda Aversina week ago on

Google

1/5

(Translated by Google) A starred hotel probably 20 years ago... Today, how sad to see it decrepit... HS air conditioning, clogged sinks, broken earthenware...
The staff is charming but beware of the tours that are organized there: a scam. My advice: get out! There are much better and closer to the center.
(Original)
Un hôtel étoilé d il y a sans doute 20 ans.. Aujourd'hui quelle tristesse de le voir décrepir.. Clim HS, lavabos bouchés, faïence cassée..
Le personnel est charmant mais méfiez vous des circuits qui y sont organisés : une arnaque. Mon conseil: get out! Il y a bien mieux et plus près du centre.

Trip typeVacation

Rooms1.0

Location1.0

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Yamina Optica month ago on

Google

5/5

(Translated by Google) What can I say except a big thank you to Karim for his kindness, availability of unparalleled professionalism.
This hotel is just perfectly located, the food is very good and the rooms just sublime. The hotel is clean and constantly cleaned.
Thanks to Aziz, at the pool you won't miss anything with him. Pool towel available, clean and large, it's a pleasure.
I recommend the diwane without hesitation.
(Original)
Que dire si ce n’est qu’un grand merci à karim pour sa gentillesse,disponibilit d’un professionnalisme sans pareil .
Cet hôtel est juste parfaitement situé ,la nourriture y est tres bonne et les chambres juste sublimes .L’hôtel est propre et constamment bien nettoyé .
Merci à Aziz,à la piscine vous ne manquerez de rien avec lui.Serviette de piscine dispo propre et grande ca fait plaisir .
Je vous recommande le diwane sans hésiter .

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

Response from the owner6 months ago

(Translated by Google) Thank you very much Yamina for your testimony which I will not fail to share with my colleagues. We look forward to welcoming you once again to the Diwane hotel.

Nadia.

(Original)

Merci beaucoup Yamina pour votre témoignage que je ne manquerai pas de partager avec mes collègues. Au plaisir de vous accueillir une nouvelle fois au Diwane hôtel.

Nadia.

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Helene CARREa month ago on

Google

4/5

(Translated by Google) Good points :
- Very good value for money
- Swimming pool …

(Translated by Google) Good points :
- Very good value for money
- Swimming pool
- Good welcome
- Room cleanliness
Negative points :
- Works during the day so impossible to rest
- Air conditioning in the rooms a bit noisy.
(Original)
Points positifs :
- Très bon rapport qualité prix
- Piscine
- Bon accueil
- Propreté chambre
Points négatifs :
- Travaux la journée donc impossible de se reposer
- Climatisation dans les chambres un peu bruyante .

Trip typeVacation

Rooms5.0

Service4.0

Location5.0

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Yosseuf TTI5 months ago on

Google

3/5

(Translated by Google) Pros: breakfast, restaurant and staff, swimming pool. The proximity to the square, shops and restaurants. …

(Translated by Google) Pros: breakfast, restaurant and staff, swimming pool. The proximity to the square, shops and restaurants.
Less: the reception of the Diwane not welcoming, the rooms poorly soundproofed, the customers and the cleaning ladies who slam the doors of the rooms 24 hours a day, are they indifferent or selfish??
To finish Morocco and Marrakech at
to do however it will be necessary to pay attention to the drivers of cars, mopeds, bicycles coming from all social circles!!
They don't respect anything, neither the code nor pedestrians 😡😡🤧 They have to understand it's not just the COVID-19 that does damage 👍👍 Citizenship, Citizenship
(Original)
Plus: petit déjeuner, le personnel restaurant et , piscine. La proximité de la place, des commerces et des restaurants.
Moins : la réception du Diwane pas accueillante, les chambres mal insonorisées, les clients et les femmes de ménage qui claquent les portes des chambres 24h/24h ils sont indifférents ou égoïstes ??
Pour terminer le Maroc et Marrakech à
faire cependant il faudra faire attention aux conducteurs de voitures,mobylettes, vélos venant de tous les milieux sociaux!!
Ils ne respectent rien ni le code et ni les piétons 😡😡🤧 Ils doivent comprendre il n' y a pas que le COVID-19 qui fait des dégâts 👍👍Du civisme, Du civisme

Trip typeVacation

Rooms2.0

Service4.0

Location4.0

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Felice D'Andrea8 months ago on

Google

1/5

(Translated by Google) The hotel looks like a 4 star, but it is far from the experience of such a hotel. The room was dusty; in the bathroom the bottles of shampoo and shower gel are half filled and appear to have been previously used and filled.
At the reception we checked in but the information regarding our stay was given to us by the porter and already here one should understand what kind of organization there is.
As for the parking, they made us park in a place that when you park you are blocked and you can no longer go out; when we wanted to go out in the evening with the car we called the porter who made fun of us making us believe he would call the one who had parked behind us..in fact we waited for more than 20 minutes until we went to the reception in complaining and we saw that in the meantime the porter had gone to mind ... all this is unprofessional !!!
Finally, when we went to the pool we ordered drinks which were never served because the waiter / bartender is another crafty man who lacks the will to work.
The only positive was the kindness of the young reception guy and the location of the facility.
I don't know on the basis of what they are assigned 4 stars but I strongly recommend that you change jobs because the hotel sector is anything but and one who was born in the sector tells you so.
(Original)
L'hotel si presenta come un 4 stelle, ma è lontano dall'esperienza di un albergo tale. La camera era polverosa; in bagno i flaconi di shampoo e bagnoschiuma sono riempiti a metà e sembrano essere stati usati in precedenza e riempiti.
Alla reception abbiamo fatto il check-in ma le informazioni riguardanti il nostro soggiorno ci sono state fornite dal facchino e già qua uno dovrebbe capire che tipo di organizzazione c'è.
Per quanto riguarda il parcheggio ci hanno fatto parcheggiare in un posto che quando parcheggi rimani bloccato e non puoi più uscire; quando abbiamo voluto uscire la sera con la macchina abbiamo chiamato il facchino che ci ha preso in giro facendoci credere che avrebbe chiamato colui che aveva parcheggiato dietro di noi..infatti abbiamo aspettato per più di 20 minuti fino a che non siamo andati alla reception a lamentarci e abbiamo visto che intanto il facchino era andato a fare i fatti suoi...tutto ciò non è professionale!!!
Per concludere, quando siamo andati in piscina abbiamo ordinato delle bevande che non ci sono mai state servite perché il cameriere/barista è un altro furbetto chegli manca la voglia di lavorare.
L'unica cosa positiva è stata la gentilezza del ragazzo giovane della reception e la posizione della struttura.
Non so in base a che cosa sono assegnate 4 stelle ma vi consiglio vivamente di cambiare mestiere perché il settore alberghiero è tutt'altro e ve lo dice uno che è nato nel settore.

Trip typeVacation

Rooms1.0

Service1.0

Location3.0

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Taha Chakir3 months ago on

Google

5/5

(Translated by Google) Best location I liked very much very good for families
Friendly and available staff.
comfortable room …

(Translated by Google) Best location I liked very much very good for families
Friendly and available staff.
comfortable room
(Original)
Meilleur emplacement J ai beaucoup aimé très bien pour les familles
Personnel accueillant et disponible.
Chambre confortables

Trip typeVacation · Family

Rooms5.0

Service5.0

Location5.0

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Naila Schmidt7 months ago on

Google

1/5

(Translated by Google) The cellars are very unfriendly, they ignore you. When you ask them to place an order. The breakfast is terrible!!! You are served stale bread and the selection is poor. You can choose between two menus. Please bring waiting time with you. Waited 30 minutes for my appetizer. Although there were 6 other spirits with me. I would never come back to this hotel and I would not recommend it..
(Original)
Die Keller sind sehr unfreundlich, ignorieren einen. Wenn man sie um eine Bestellung bittet . Das Frühstück ist Grotten schlecht!!! Man bekommt altes Brot serviert und sie Auswahl ist mangelhaft.Mangelnde Auswahl beim . Man kann sich zwischen zwei Menüs entscheiden. Wartezeit bitte mitbringen. Hab 30 Minuten auf meine Vorspeise gewartet. Obwohl mit mir zusammen 6 weitere Geiste da waren. Ich würde nie wieder mehr in dieses Hotel kommen und ich kann es auch nicht weiter empfehlen..

Trip typeVacation

Rooms3.0

Service1.0

Location1.0

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Abdel-illah LAHSSINI6 months ago on

Google

5/5

(Translated by Google) Simply extraordinary. Ideal location to discover the main spots of Marrakech. Very clean rooms with typical Moroccan decoration. Copious and varied breakfast. Varied dinner as well. Caring and very kind staff. Having already stayed in several hotels of the same category in Marrakech. I would say it's one of the best if not the best. Thank you to the whole Diwane team and see you soon.
(Original)
Tout simplement extraordinaire. Situation idéale pour découvrir les principaux spots de Marrakech. Chambres très propre avec une décoration typique marocaine. Petit dej copieux et varié. Dîner varié également. Personnel bienveillant et d'une grande gentillesse. Ayant déjà séjourné dans plusieurs hôtels de la même catégorie a Marrakech. Je dirai que c'est l'un des meilleurs voir le meilleur. Merci à toute l'équipe du Diwane et à très vite.

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

Response from the owner6 months ago

(Translated by Google) Thank you for this testimony Mr. LAHSSINI, we are delighted to count you among our loyal customers. Looking forward to welcoming you again at Diwane Hotel.

(Original)

Merci pour ce témoignage M. LAHSSINI, nous sommes ravis de vous compter parmi nos clients fidèles. Au plaisir de vous recevoir une nouvelle fois au Diwane Hôtel.

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Hamid Fitnessstudio3 months ago on

Google

4/5

(Translated by Google) The city of Marrakech is incomparably interesting. The people are very friendly. Entrance fees for the sights are roughly comparable to Germany. …

(Translated by Google) The city of Marrakech is incomparably interesting. The people are very friendly. Entrance fees for the sights are roughly comparable to Germany.
Marrakech is very beautiful in its own way, orientally beautiful.
(Original)
Die Stadt Marrakech ist unvergleichbar interessant. Die Menschen sind sehr freundlich. Eintrittspreise für die Sehenswürdigkeiten etwa vergleichbar mit Deutschland.
Marrakech ist in seiner Art sehr schön, eben Orientalisch schön.

Trip typeVacation · Solo

Rooms3.0

Service3.0

Location4.0

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María Lozano Mena5 months ago on

Google

5/5

(Translated by Google) Very good and varied breakfast. The rooms are big and clean and the staff are super friendly. If I return to Marrakech I will not hesitate to stay in that hotel. I recommend it
(Original)
El desayuno buenísimo y variado. Las habitaciones grandes y limpias y el personal super amable. Si vuelvo a Marrakech no dudaré en quedarme en ese hotel. Lo recomiendo

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Ian Carlo Bottinelli Wolleter3 months ago on

Google

3/5

(Translated by Google) We took a pool day and lunch. The hotel is a bit neglected and the pool area with little maintenance. The lunch included in the "Pack" quite good. Delicious pizzas and hamburgers.
(Original)
Tomamos un día de piscina y almuerzo. El hotel está un poco descuidado y la zona de la pisicina con poca mantención. El almuerzo incluido en el "Pack" bastante bueno. Ricas pizzas y hamburguesas.

Trip typeVacation · Family

Service3.0

Location3.0

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Multibuy Shopping & Travel2 months ago on

Google

5/5

(Translated by Google) Excellent Moroccan style structure, very large rooms and services. Excellent value for money …

(Translated by Google) Excellent Moroccan style structure, very large rooms and services. Excellent value for money
(Original)
Ottima struttura in stile marocchino, camere e servizi molto grandi. Ottimo rapporto qualità / prezzo

Rooms5.0

Service5.0

Location4.0

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Houssni Janah2 months ago on

Google

5/5

(Translated by Google) Very nice hotel with swimming pool and very clean and relaxing rooms. Be careful when putting the address on Maps because you end up at the other end of the street. …

(Translated by Google) Very nice hotel with swimming pool and very clean and relaxing rooms. Be careful when putting the address on Maps because you end up at the other end of the street.
(Original)
Très bel hôtel avec piscine et chambres très propres et reposantes. Attention en mettant l'adresse sur Maps car on oeut se retrouve de l'autre bout de la rue.

Rooms5.0

Service5.0

Location4.0

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Adil El Azizi7 months ago on

Google

1/5

(Translated by Google) Not recommend!!! Bed bugs in the hotel, my one year old daughter and I were bitten everywhere, I thought it was mosquitoes but when we returned, I infested our house, 1700€ to eradicate all that!! I also asked to change rooms for the bites and they asked me for a huge supplement. Never again!!
(Original)
Déconseiller!!! Punaises de lit dans l’hôtel, ma fille d’un an et moi étions piqués de partout, je pensais que c’était des moustiques mais à notre retour, j’ai infesté notre maison, 1700€ pour éradiquer tout ça!! J’ai en plus demandé à changer de chambre pour les piqûres et ils m’ont demandé un supplément énorme. Plus jamais là!!

Trip typeVacation

Rooms1.0

Service1.0

Location3.0

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Salvatore Careddaa month ago on

Google

4/5

(Translated by Google) Very nice, but it could be better.
We often had to ask for towels which were never doubled. …

(Translated by Google) Very nice, but it could be better.
We often had to ask for towels which were never doubled.
(Original)
Molto bello, ma potrebbe essere migliore .
Abbiamo dovuto chiedere spesso gli asciugamani che non venivano mai messi a doppio.

Trip typeVacation · Couple

Rooms4.0

Service3.0

Location5.0

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sami chalabi3 months ago on

Google

1/5

(Translated by Google) I had reserved a room with a bed for a couple on arrival I was imposed two separate beds the hostess at the reception told me it was to take it or leave it suddenly the next morning we left in another hotel (the reception hostess very unpleasant
(Original)
J'avais réservé une chambre avec un lit pour un couple a l'arrivé on m'a imposé deux lits séparés l'hôtesse de l'accueil ma dit c'est a prendre ou a laisser du coup le lendemain matin nous sommes partis dans un autre hôtel ( l'hôtesse de l’accueil très désagréable

Trip typeBusiness

Rooms3.0

Service3.0

Location5.0

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metivier brigitte5 months ago on

Google

3/5

(Translated by Google) Mini bar out of order in the rooms very cold reception not friendly
In return the spa hammam massage super super and very friendly …

(Translated by Google) Mini bar out of order in the rooms very cold reception not friendly
In return the spa hammam massage super super and very friendly
(Original)
Mini bar hors service dans les chambres accueil très froid non convivial
En retour le spa hammam massage super de super et très sympathique

Trip typeVacation · Solo

Rooms3.0

Service3.0

Location4.0

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Sofiane Aouchiche3 months ago on

Google

1/5

(Translated by Google) My stay was canceled in December 2021 because of the Covid but I would like either to be reimbursed or to give me a room again because it was to be a free cancellation in the event of a problem cordially ☺️
(Original)
Mon séjour était annulé en décembre 2021 a cause du Covid mais j’aimerais bien soit être remboursé soit me redonner une chambre car c’était être une annulation gratuite en cas de problème cordialement ☺️

Trip typeVacation · Couple

Rooms1.0

Service1.0

Location1.0

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yamina Yam5 months ago on

Google

5/5

(Translated by Google) A pleasure to come back Each time, thank you to Karim for his kindness, professionalism and always concerned about the comfort and satisfaction of customers. That's why we come back.
If you are looking for a hotel ideally located, clean and with the real beldi breakfast or even continental breakfast then look no further.
Thanks to Aziz who takes what he does to heart and the stategic locations for Bronzer 🤣🤣🤣
See you soon InshAllah, a pleasure to come back
(Original)
Un plaisir de revenir À chaque fois merci à Karim pour sa gentillesse,professionnalisme et toujours soucieux du confort et satisfaction des clients .C’est pour cela qu’on revient.
Si vous recherchez un hôtel idéalement bien situé,propre et avec le vrai petit déjeuner beldi ou même petit déjeuner continental alors ne cherchez pas.
Merci à Aziz qui prend à coeur ce qu’il fait et les emplacements stategiqueq pour Bronzer🤣🤣🤣
A très bientôt InshAllah,un plaisir de revenir

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Karima SOUL7 months ago on

Google

1/5

(Translated by Google) ´sorry but witnesses from my group had searched the 2 rooms as well as myself I certify that the bag reappeared after asking you to check the camera and call the police. …

(Translated by Google) ´sorry but witnesses from my group had searched the 2 rooms as well as myself I certify that the bag reappeared after asking you to check the camera and call the police.
Sorry again but the people who had searched with me are people who have already made their pilgrimages to Mecca.
Ah, I also wanted to remind you that several rooms in the group had not been made.
(Original)
´désolée mais des témoins de mon groupe avaient fouillés les 2 chambres ainsi que moi même je vous certifie que le sac a réapparu après vous avoir demander de vérifier la caméra et d appeler la police.
Désolée encore une fois mais les personnes qui avaient fouillés avec moi sont des personnes qui sont des Ont déjà effectués leurs pèlerinages à la Mecque.
Ah je tenais à vous rappelés aussi que plusieurs chambres du groupe n avaient pas été faites.

Trip typeFriends

Rooms1.0

Service1.0

Location1.0

Response from the owner7 months ago

(Translated by Google) Good day Mrs,

It's amazing to read so much bad faith and slanderous accusation! As soon as you arrived you caused a scandal by claiming that your daughter's bag containing the passports had been stolen when you had just checked in. The management intervened with the guide of your group, the bus driver who brought you, we went to your room with your daughter to check well. Turns out your daughter had put it on the bed and opened the suitcase over it which hid it. We were at least 5 people who witnessed this verification, including your daughter! And there you dare to leave a comment accusing us of thieves! But where are you going with so much bad faith and lies. It's heartbreaking to see so much lack of dignity and deceit. Fortunately, not all our customers are like you and you do not represent the image of lovers of Morocco who travel there with respect. What a sad role model for your daughter... We will respond to your charges of theft and sue you for defamation with the testimony of those who were present. The culture of travel is not given to everyone, and you are a very sad illustration...

(Original)

Bonjour Madame,

C'est incroyable de lire autant de mauvaise foi et d'accusation calomnieuses! Dès votre arrivée vous avez provoqué un scandale en prétendant que le sac de votre fille contenant les passeports avait été volé alors que vous veniez de faire votre checkin. La direction est intervenue avec l'accompagnateur de votre groupe, le chauffeur du bus qui vous a amené, nous nous sommes rendu dans votre chambre avec votre fille pour bien vérifier. Il s'est avéré que votre fille l'avait posé sur le lit et avait ouvert la valise par dessus ce qui l'avait caché. Nous étions au moins 5 personnes témoins de cette vérification dont votre fille! Et là vous osez laisser un commentaire nous accusant de voleurs! Mais où allez vous avec autant de mauvaise foi et de mensonge. C'est navrant de voir autant de manque de dignité et de fourberie. Heureusement que tout nos clients ne sont pas comme vous et que vous ne représentez pas l'image des amoureux du Maroc qui y voyage avec respect. Quel triste modèle pour votre fille... Nous allons répondre par voie juridique à vos accusations de vol et vous poursuivre pour diffamation avec le témoignage des personnes qui étaient présentes. La culture du voyage n'est pas donné à tout le monde, et vous en êtes la bien triste illustration...

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Rachel K8 months ago on

Google

5/5

(Translated by Google) Very great place. Great and friendly staff. The food is very tasty, breakfast buffet with a lot of choice, everything was very clean. We have been coming at least 2 to 3 times a year for years. The hotel and Marrakech are our second home. Thank you for everything. We can only recommend the hotel with children.
Merci a toi Karim et à tes employés vous êtes super, a bientôt.
(Original)
Ganz tolles Hotel. Super und freundliches Personal . Das essen ist sehr lecker, Frühstücksbuffet mit viel Auswahl, alles sehr sauber. Wir kommen seit Jahren mindest 2 bis 3 mal pro Jahr. Das Hotel und Marrakesch sind unsere zweite Heimat. Danke für alles. Wir können das Hotel nur weiter empfehlen auch mit Kinder.
Merci a toi Karim et à tes employés vous êtes super, a bientôt.

Trip typeVacation · Family

Rooms5.0

Service5.0

Location5.0

Response from the owner6 months ago

Thank you so much Rachel for your review

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Jessica Tallenaye11 months ago on

Google

2/5

(Translated by Google) We spent 5 nights in this hotel during the autumn holidays. We were disappointed because the hotel is too noisy. No double glazing so you can hear the traffic day and night. The staff watches TV in the lobby at night and can be heard. The restaurant is not good
We had to eat outside even though we had taken half board.
The doors have no handles and you have to slam the door to close it. It is a hotel where there is a lot of traffic. Many people who are there for work.
(Original)
Nous avons passé 5 nuits dans cet hôtel pendant les vacances de toussaint. Nous avons été déçu car l hotel est trop bruyant. Pas de double vitrage donc on entend le traffic jour et nuit. Le personnel regarde la télé dans le hall la nuit et on entend. Le restaurant n est pas bon
Nous avons été obligé de manger sur l extérieur alors que nous avions pris la demi-pension
Les portes n ont pas de poigne et il faut donc claquer la porte pour qu elle ferme.c est un hôtel où il y a beaucoup de passage. Beaucoup de personnes qui sont là pour le travail.

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Yossi Segal4 months ago on

Google

2/5

(Translated by Google) Except for the 5th floor the other rooms are very old and outdated.
Food meets the requirements. Close to the mall. …

(Translated by Google) Except for the 5th floor the other rooms are very old and outdated.
Food meets the requirements. Close to the mall.
(Original)
פרט לקומה 5 שאר החדרים ישנים ומיושנים מאוד.
אוכל עונה על הדרישות. קרוב לקניון.

Trip typeVacation · Couple

Rooms2.0

Service5.0

Location5.0

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liberté akaa year ago on

Google

5/5

(Translated by Google) The Hotel is excellent, clean and close to all amenities.
Guarded car park. …

(Translated by Google) The Hotel is excellent, clean and close to all amenities.
Guarded car park.
Very beautiful garden, beautiful terraces and very beautiful swimming pool.
Welcoming, attentive and friendly staff (aziz pool manager, zoubida and her colleague at the reception, ...).
The breakfast and the restaurant are perfect.
The rooms are lovely.
Good value for money
Small Disadvantages:
The tiling of the swimming pool is dark (visibility is very poor), no indication of the depth.
It's almost perfect !! 👌
(Original)
L'Hôtel est excellent, propre et proche de toutes commodités.
Parking surveillé.
Très beau jardin, belle terrasses et très belle piscine.
Personnels accueillant , à l'écoute et sympathique ( aziz responsable piscine, zoubida et sa collègue à l'accueil,... ).
Le petit déjeuner et le restaurant est parfait.
Les chambres sont belles.
Bon rapport qualité prix
Petits Inconvénients :
Le carrelage de la piscine est sombre (la visibilité est très réduite) , aucune indication sur la profondeur.
C'est presque parfait !! 👌

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Emmanuel Meuniera month ago on

Google

5/5

(Translated by Google) Very nice place in the center of Gueliz.
Personal very professional thank you all !!!
I'll be back... …

(Translated by Google) Very nice place in the center of Gueliz.
Personal very professional thank you all !!!
I'll be back...
(Original)
Lieu très sympa en pliens centre de Gueliz.
Personnelles très pro merci a tous !!!
Je reviendrai...

Rooms5.0

Service5.0

Location5.0

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Mariema year ago on

7.1/10

(Translated by Google) Very well located, the train station is 5 min walk, lots of restaurants around, Jamaa El Fna square is 20 min walk or 5/10 min by taxi. …

Visited in October 2021

Mariema year ago on

7.1/10

(Translated by Google) Very well located, the train station is 5 min walk, lots of restaurants around, Jamaa El Fna square is 20 min walk or 5/10 min by taxi. …

Visited in October 2021

Sara salmani11 months ago on

Google

4/5

(Translated by Google) I liked the hotel ... quiet with a good artisanal design .......... the buffet breakfast ... the orange juice is fraiiiiiiiiiiis ... msemen is very very delicious .... really I liked the setting and compared to price and quality I can confirm ...
I highly recommend
(Original)
J'ai bien aimé l'hôtel...calme avec un bon désigne artisanale..........le petit-déjeuner sous forme de buffet...le jus d'orange est fraiiiiiiiiiiis ...msemen est très très délicieux....vraiment j'ai bien aimé le cadre et par rapport prix qualité je le confirme...
Je recommande vivement

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Israel Aspis4 months ago on

Google

3/5

(Translated by Google) 4 star hotel? Air conditioner in the window. Clogged bathtub, hostel food …

(Translated by Google) 4 star hotel? Air conditioner in the window. Clogged bathtub, hostel food
(Original)
מלון 4 כוכבים? מזגן בחלון. אמבטיה סתומה, אוכל של אכסניה

Trip typeVacation · Friends

Rooms2.0

Service3.0

Location5.0

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Beatrice Largeau2 months ago on

Google

5/5

(Translated by Google) Very warm welcome, clean excellent stay
(Original) …

(Translated by Google) Very warm welcome, clean excellent stay
(Original)
Très bon accueil, propre excellent séjour

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Pat Agato3 years ago on

Google

4/5

(Translated by Google) Simple, family-run, clean hotel, close to all amenities. Welcoming and attentive staff. Efficient restaurant and breakfast. Good value for money …

(Translated by Google) Simple, family-run, clean hotel, close to all amenities. Welcoming and attentive staff. Efficient restaurant and breakfast. Good value for money
(Original)
Hôtel simple, familial, propre, proche de toutes commodités. Personnel accueillant et à l'écoute. Restaurant et petit dej efficace. Bon rapport qualité prix

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Sophie Louedoca year ago on

Google

5/5

(Translated by Google) Great stay at Diwane, Karim at the top, Aziz great and the hammam and massage was just exceptional. The restaurant really very good, we really enjoyed ourselves. Thank you to the whole team for a great week with you.
We will not fail to come back when we return to Marrakech
(Original)
Super séjour au Diwane, Karim au top, Aziz super et le hammam et massage était juste exceptionnel. Le restaurant vraiment très bien, on s'est régalé. Merci à toute l'équipe pour cette super semaine avec vous.
On manquera pas de revenir quand on repasse à Marrakech

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LEPEVE Philippe2 years ago on

Google

4/5

(Translated by Google) Very good hotel. Lovely staff, great service.
Well located …

(Translated by Google) Very good hotel. Lovely staff, great service.
Well located
(Original)
Très bon hôtel. Personnel adorable, service de qualité.
Bien situé

Trip typeVacation · Couple

Rooms4.0

Service4.0

Location3.0

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Roberto Albanese4 years ago on

Google

4/5

(Translated by Google) Excellent value for money. Typical hotel of the place with also the Spa and the swimming pool. Clean, good breakfast, great and professional service. I advise. …

(Translated by Google) Excellent value for money. Typical hotel of the place with also the Spa and the swimming pool. Clean, good breakfast, great and professional service. I advise.
(Original)
Ottimo rapporto qualità prezzo. Hotel tipico del luogo con anche la Spa e la piscina. Pulito, buona la colazione, ottimo e professionale il servizio. Lo consiglio.

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Eduardo Fuentesa month ago on

Google

3/5

(Translated by Google) Hotel in Renovation. Breakfast needs improvement.
(Original) …

(Translated by Google) Hotel in Renovation. Breakfast needs improvement.
(Original)
Hotel em Renovacao. Falta melhorar no pequeno almoço.

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Douma Douma4 years ago on

Google

4/5

(Translated by Google) Very warm hotel. Quietness, cleanliness, good service and the location in the city very very good. A visit to be redone …

(Translated by Google) Very warm hotel. Quietness, cleanliness, good service and the location in the city very very good. A visit to be redone
(Original)
Hotel très chaleureux. Tranquilité, propreté,bon service et l'emplacement dans la ville très très bien. Une visite a refaire

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Monica Colomer3 years ago on

Google

5/5

(Translated by Google) Beautiful hotel, well kept. Super friendly staff. Everyone very attentive and nice. Buffet dinner with live music every night, and when the weather allows it, on the outdoor terrace. Very pretty!
(Original)
Hermoso hotel, bien cuidado. El personal súper amable. Todos muy atentos y agradables. Cena buffet con música en vivo todas las noches, y cuando el clima lo permite, en la terraza al aire libre. Muy bonito!

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Alain Schante4 years ago on

Google

5/5

(Translated by Google) To recommend. So good for the reception. The friendliness of the staff and the catering. Not to mention the service and the sauna. Spa hammam and others for very competitive prices .. Thank you to all the staff and we hope to see you very soon .. Ode et Alain
(Original)
A recommander. Si bien que pour la réception. La gentillesse du personnel et la restauration. Sans oublier le service et le sauna. Spa hammam et autres et ce pour des tarifs très compétitifs.. Merci à tout le personnel et à très bientôt nous l'espérons.. Ode et Alain

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jean paul Redant6 years ago on

Google

4/5

(Translated by Google) Good hotel price quality only the swimming pool not for people with walking difficulties, entry and exit stairs start or end at 90 m from the bottom which is much too high to climb!
(Original)
Goed hotel prijs kwaliteit enkel het zwembad niet voor mensen die slecht te been zijn, in en uitstaptrap begint of eindigt op 90 mvan de bodem wat veel te hoog is om uit te klimmen!

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Sasou Bada4 years ago on

Google

4/5

(Translated by Google) Hotel well located .. in the center of Gueliz. Warm welcome. . clean impeccable service gastronomy hummm …

(Translated by Google) Hotel well located .. in the center of Gueliz. Warm welcome. . clean impeccable service gastronomy hummm
(Original)
Hôtel bien placé ..en plein centre gueliz .accueil chaleureux. .propre service impeccable gastronomie hummm

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Rene Goudberg3 years ago on

Google

5/5

(Translated by Google) A true positive experience in the various hotels during our trip friendly and helpful staff, clean rooms good care …

(Translated by Google) A true positive experience in the various hotels during our trip friendly and helpful staff, clean rooms good care
(Original)
Een ware positieve ervaring in de diverse hotels tijdens onze reis vriendelijk en behulpzaam personeel, propere kamers goede verzorging

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Sabine Droste-Cicek3 years ago on

Google

4/5

(Translated by Google) Very nice hotel, very tasty food. The staff is very courteous.
Sometimes a bit noisy. Great location! …

(Translated by Google) Very nice hotel, very tasty food. The staff is very courteous.
Sometimes a bit noisy. Great location!
(Original)
Sehr schönes Hotel, sehr leckeres Essen. Das Personal ist sehr zuvorkommend.
Manchmal etwas hellhörig. Super Lage!

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Evelin Stockinger3 years ago on

Google

5/5

(Translated by Google) Very nice hotel with very friendly staff. Super clean rooms!
I can only warmly recommend …

(Translated by Google) Very nice hotel with very friendly staff. Super clean rooms!
I can only warmly recommend
(Original)
Sehr nettes Hotel mit sehr freundlichem Personal. Mega saubere Zimmer!
Kann ich nur wärmstens empfehlen

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Oscar Rubio2 years ago on

Google

5/5

(Translated by Google) A very nice hotel... Away from the mess of the medina... Although you can walk in about 45 minutes... Or by taxi it's very cheap... Good treatment and good facilities. …

(Translated by Google) A very nice hotel... Away from the mess of the medina... Although you can walk in about 45 minutes... Or by taxi it's very cheap... Good treatment and good facilities.
(Original)
Un hotel muy bonito... Apartado del follon de la medina.. Aunque se puede ir andando en unos 45 minutos... O en taxi es muy barato... Buen trato y buenas instalaciones.

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Kryst Lons4 years ago on

Google

4/5

(Translated by Google) Very good value for money top service top service. Close to a super nice club and a lot of restaurants. I went back with great pleasure …

(Translated by Google) Very good value for money top service top service. Close to a super nice club and a lot of restaurants. I went back with great pleasure
(Original)
Très bon rapport qualité prix accueil au top service au top. Proche de boîte hyper sympa et de beaucoup de restaurant. J y retournais avec grand plaisir

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Dem Boubou6 months ago on

Google

5/5

(Translated by Google) Very good hotel impeccable welcome very well placed next to everything …

(Translated by Google) Very good hotel impeccable welcome very well placed next to everything
(Original)
Très bon hôtel accueil impeccable très bien placée à côté de tout

Rooms5.0

Service5.0

Location5.0

Response from the owner6 months ago

(Translated by Google) Thank you for your testimony. Looking forward to seeing you again at Diwane.

(Original)

Je vous remercie pour votre témoignage. Au plaisir de vous revoir au Diwane.

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Maria Bene10 months ago on

Google

5/5

(Translated by Google) Helpful staff, very good location, spacious and quiet rooms, hearty breakfast and very good price, without hesitation I will be back with pleasure❤️❤️❤️❤️❤️
(Original)
Personnel serviable, tres bon emplacement, chambres spacieuses et calmes, ptit dej copieux et tres bon prix, sans hésiter je reviendrai avec plaisir❤️❤️❤️❤️❤️

Response from the owner6 months ago

(Translated by Google) Dear Maria,

A big thank you for your testimony, it encourages us to always do more for our customers. Looking forward to welcoming you again.

(Original)

Chère Maria,

Un grand merci pour votre témoignage, cela nous encourage à toujours en faire plus pour nos clients. Au plaisir de vous accueillir de nouveau.

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lucas DP4 years ago on

Google

5/5

(Translated by Google) Wonderful hotel very good welcomes and establishes typical of a Moroccan friendliness
I strongly recommend …

(Translated by Google) Wonderful hotel very good welcomes and establishes typical of a Moroccan friendliness
I strongly recommend
(Original)
Hôtel merveilleux très bonne accueille et établisse typiquement d'une convivialité marroczin
Je conseille fortement

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Julie2 years ago on

9.5/10

(Translated by Google) The staff is very available. The breakfast is a buffet and offers a lot of choice (omelettes on request, salads, potatoes, sausages, pastries...). …

Visited in November 2019

David Ramirez3 years ago on

Google

5/5

(Translated by Google) What good things to say about this hotel. Welcome service, cleanliness location ... Thank you for a good stay .... …

(Translated by Google) What good things to say about this hotel. Welcome service, cleanliness location ... Thank you for a good stay ....
(Original)
Que de bonnes choses a dire sur cet hôtel. Accueil service, propreté emplacement... Merci pour ce bon séjour....

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Nicolas GARREL5 years ago on

Google

5/5

(Translated by Google) Very nice, clean and comfortable hotel.
Very helpful and smiling staff. …

(Translated by Google) Very nice, clean and comfortable hotel.
Very helpful and smiling staff.
(Original)
Hôtel très agréable, propre et confortable.
Personnel très serviable et souriant.

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Alexandre PRETRE3 years ago on

Google

4/5

(Translated by Google) Very well located hotel in Gueliz. Swimming pool, comfort, pleasant staff. …

(Translated by Google) Very well located hotel in Gueliz. Swimming pool, comfort, pleasant staff.
(Original)
Hotel très bien situé, a Gueliz. Piscine, confort, personnel agréable.

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Julie2 years ago on

9.5/10

(Translated by Google) The staff is very available. The breakfast is a buffet and offers a lot of choice (omelettes on request, salads, potatoes, sausages, pastries...). …

Visited in November 2019

Hamza Faridi4 years ago on

Google

4/5

(Translated by Google) good hotel the employees are friendly and always help you the pool is clean and beautiful blue the rooms were spacious and clean the fitness room could use updating but otherwise it is perfect.
(Original)
goeie hotel de werknemers zijn vriendelijk en helpen je altijd het zwembad is schoon en mooi blauw de kamers waren ruim en schoon de fitnessruimte kan wel aan vernieuwing toe maar voor de rest is het perfect.

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Ellen Thoß3 years ago on

Google

2/5

(Translated by Google) Nice staff, but food, especially breakfast little alternative, room clean, bath more care .... tub, toilet brush ... in the house very loud. …

(Translated by Google) Nice staff, but food, especially breakfast little alternative, room clean, bath more care .... tub, toilet brush ... in the house very loud.
(Original)
Nettes Personal, aber Essen, besonders Frühstück wenig alternativ, Zimmer sauber, Bad mehr Pflege....Wanne, WCBürste...im Haus sehr laut.

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Saul Guerra España4 years ago on

Google

3/5

(Translated by Google) Well located hotel, with a quite nice reception but quite old rooms and poor quality food. …

(Translated by Google) Well located hotel, with a quite nice reception but quite old rooms and poor quality food.
(Original)
Hotel bien situado, con una recepción bastante bonito pero las habitaciones bastante antiguas y la comida de malisima calidad.

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Jeanne Chretien3 years ago on

Google

4/5

(Translated by Google) Nice hotel with swimming pool Pleasant staff and linen changed every day Excellent breakfast buffet We can change it on site …

(Translated by Google) Nice hotel with swimming pool Pleasant staff and linen changed every day Excellent breakfast buffet We can change it on site
(Original)
Bel hôtel avec piscine Personnel agréable et linge changé tous les jours Excellent buffet de petit déjeuner On peux faire le changé sur place

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Mónica Arrabal Parejo4 years ago on

Google

1/5

(Translated by Google) We are spending a few days at the hotel, the truth is that the quiet stay leaves a lot to be desired, but the food is terrible, what they give you at noon, they put it at night for lunch, there is nothing, juices and coffees and pastries, the truth is, I do not recommend it later on the drinks put you a very expensive stick
(Original)
Estamos pasando unos días en el hotel la verdad deja mucho que desear la estancia tranquila pero la comida pésima lo que te ponen al mediodía te lo ponen por la noche en el almuerzo no hay nada zumos y cafés y bollería la verdad no lo recomiendo luego en las bebidas te meten un palo carisimas

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gordana marinkovic4 years ago on

Google

4/5

(Translated by Google) Well located and have eaten very personal with little care I highly recommend this hotel …

(Translated by Google) Well located and have eaten very personal with little care I highly recommend this hotel
(Original)
Bien situer et ont mangé bien personnelle au petit soin je conseille vivement cette hôtel

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Camelia Lungu4 years ago on

Google

4/5

(Translated by Google) A hotel where you feel safe.
Beautiful, but it would not be bad to renovate and modernize the rooms and bathrooms. Friendly staff at the disposal of customers. Spa treatments are very pleasant.
(Original)
Un hotel in care te simti in securitate.
Frumos dar nu ar fi rau sa se renoveze si modernizeze camerele si baile .Personalul amabil la dispozitia clientilor. Tratamentele Spa sunt foarte placute.

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Mégan B3 years ago on

Google

5/5

(Translated by Google) Top hotel. Very caring staff. Very good buffets
(Original) …

(Translated by Google) Top hotel. Very caring staff. Very good buffets
(Original)
Hotel au top . Personnel aux petits soins . Buffets très bon

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Dutch Revolutionist2 years ago on

Google

4/5

(Translated by Google) Nice hotel! Clean, nice location and good service! I
Would recommend this hotel. …

(Translated by Google) Nice hotel! Clean, nice location and good service! I
Would recommend this hotel.
(Original)
Fijn hotel! Schoon, fijne locatie en goede service! Ik
Zou dit hotel aanraden.

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natalie legivre3 years ago on

Google

2/5

(Translated by Google) Stay of 20/11/2018
Hotel far from being a 4 star rather a 2 star
Very old burning old …

(Translated by Google) Stay of 20/11/2018
Hotel far from being a 4 star rather a 2 star
Very old burning old
Very friendly staff though
Really avoid
(Original)
Séjour du 20/11/2018
Hôtel loin d’être un 4 étoiles plutôt un 2 étoiles
Très vieux brûlant ancien
Personnel par contre très gentil
A éviter vraiment

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doudou oube4 years ago on

Google

5/5

(Translated by Google) I spent a week there with half board.
The buffet meals are super good breakfasts there is a choice.
The staff is very kind …

(Translated by Google) I spent a week there with half board.
The buffet meals are super good breakfasts there is a choice.
The staff is very kind
(Original)
J'y ai passé une semaine en demi pension.
Les repas buffet super bon petits dejeuners il il y a du choix.
Le personnel est très gentil

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SINDY5 months ago on

7.8/10

(Translated by Google) The staff is very nice and kind
lack of animation …

Visited in May

Xavier Guichard4 years ago on

Google

3/5

(Translated by Google) Clean hotel with parking right next door. Nothing is too much trouble for the staff. The meal and breakfast are well made. In short, we had a good stay. …

(Translated by Google) Clean hotel with parking right next door. Nothing is too much trouble for the staff. The meal and breakfast are well made. In short, we had a good stay.
(Original)
Hotel propre avec un parking juste à côté. Le personnel est aux petits soins. Le repas et le petit-déjeuner sont de bonne facture . Bref nous avons passé un bon séjour.

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SINDY5 months ago on

7.8/10

(Translated by Google) The staff is very nice and kind
lack of animation …

Visited in May

Martine Maleyran6 years ago on

Google

3/5

(Translated by Google) Rooms a bit dated, but large. Very attentive staff. Well located, little to do everything on foot. Very simple meal. Buffet. Cheap. Pleasant swimming pool. …

(Translated by Google) Rooms a bit dated, but large. Very attentive staff. Well located, little to do everything on foot. Very simple meal. Buffet. Cheap. Pleasant swimming pool.
Value for money very well.
(Original)
Chambres un peu vieillotte, mais grande. Personnel très attentionné. Bien situé, peu tout faire à pied. Repas très simple. Buffet. Pas cher. Piscine agréable.
Rapport qualité prix très bien.

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Ahmed ZOUBAA3 years ago on

Google

1/5

(Translated by Google) Very small buffet, not worthy of a 5 star hotel. No fruit. Foods tasteless. Hotel not bright enough. I recommend avoiding this hotel. …

(Translated by Google) Very small buffet, not worthy of a 5 star hotel. No fruit. Foods tasteless. Hotel not bright enough. I recommend avoiding this hotel.
(Original)
Très petit buffet, pas digne d'un hôtel de 5 étoiles. Pas de fruit. Nourriture s sans goût. Hôtel pas assez illuminé. Je conseille d'éviter cette hôtel.

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Adil Zara year ago on

Google

4/5

(Translated by Google) Very good value for money hotel. Right in the center of Gueliz.
Very helpful staff especially the pool manager Mr Aziz …

(Translated by Google) Very good value for money hotel. Right in the center of Gueliz.
Very helpful staff especially the pool manager Mr Aziz
(Original)
Hôtel très bon rapport prix/qualité. En plein centre de gueliz.
Personnel très serviable surtout le responsable de la piscine Mr Aziz

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Tanja Miletic5 years ago on

Google

5/5

(Translated by Google) Very friendly staff, a refined and nicely decorated hotel. Special mention for the spa which is very nice. …

(Translated by Google) Very friendly staff, a refined and nicely decorated hotel. Special mention for the spa which is very nice.
(Original)
Personnel très aimable, un hôtel raffiné et joliment décoré. Mention spéciale pour le spa qui est très sympa.

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Vanessa Ger4 years ago on

Google

4/5

(Translated by Google) Very nice hotel, very helpful and smiling staff. The rooms are very nice and big but don't look at the details.
Very good morning buffet, especially orange juice. …

(Translated by Google) Very nice hotel, very helpful and smiling staff. The rooms are very nice and big but don't look at the details.
Very good morning buffet, especially orange juice.
Lunch buffet à la carte service rather nice and the evening meal is buffet.
But in the evening they give leftovers. So advice for half board do not eat there in the evening.
Very close to everything on foot.
(Original)
Hotel très jolie, le personnel très serviable et souriant. Les chambres sont très jolie et grande mais il ne faut pas regarder les détails.
Buffet du matin très bon surtout jus d orange.
Buffet du midi à la carte service plutôt sympa et le repas du soir est en buffet.
Mais le soir ils donnent les restes du midi. Donc un conseil pour les demi-pension ne pas Y manger le soir.
Très proche de tout à pied.

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mauro venturi3 years ago on

Google

3/5

(Translated by Google) Guests appreciated the cleanliness of the rooms and spaces. The property is a bit dated and in need of more maintenance. Restaurant staff not very flexible and slow. The cleanliness of the restaurant is not up to the standard of the rooms. Even the key to the safe is chargeable. Near the center in a moderately quiet area. Ideal for families.
(Original)
Gli ospiti hanno apprezzato la pulizia delle camere e gli spazi. La struttura e' un po' datata e necessita di una maggiore manutenzione. Personale del ristorante poco flessbile e lento. La pulizia del ristorante non e' all'altezza delle camere. Persino la chiave della cassaforte e' a pagamento. Vicino al centro in zona moderatamente tranquilla. Ideale per famiglie.

Trip typeVacation

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Frederic Battut3 years ago on

Google

3/5

(Translated by Google) Very good hotel in the heart of Marrakech. The comfort is correct, nothing more, but sufficient. Polite but unresponsive staff (they always say yes, but do nothing). …

(Translated by Google) Very good hotel in the heart of Marrakech. The comfort is correct, nothing more, but sufficient. Polite but unresponsive staff (they always say yes, but do nothing).
Above all, this hotel is in a great location. The restaurant should be avoided for these prices aligned with those of France for an average quality while you can eat within 200 meters in restaurants 4 times cheaper of excellent quality.
(Original)
Très bon hôtel au coeur de Marrakech. Le confort est correct, sans plus, mais suffisant. Le personnel poli mais non réactif (ils répondent toujours oui, mais ne font rien).
Cet hôtel est avant tout très bien situé. Le restaurant est à éviter pour ces tarifs alignés sur ceux de la France pour une qualité moyenne alors que vous pouvez manger à moins de 200 mètres dans des restaurants 4 fois moins chers d'excellentes qualités.

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Mounir Sarroukh2 years ago on

Google

5/5

(Translated by Google) Very good hotel in all aspects I would recommend them
(Original) …

(Translated by Google) Very good hotel in all aspects I would recommend them
(Original)
Hotel muy bueno en todo los aspectos les recomendaría

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Karin Highstreet3 years ago on

Google

5/5

(Translated by Google) What a nice hotel (until now, we still have 4 days).
Friendly staff, wherever. Clean room, toilet, bathroom and towels, bed linen every day. Breakfast buffet not luxurious but just enough for me. Coffee delicious. Lunch good. Dinner cart or buffet fine, nx exaggerated. The man at the pool provides beds and towels and shade. The hammam, spa and massage wonderful. Thank you staff, keep it up
(Original)
Wat een fijn hotel ( tot nu dan, we hebben nog 4 dagen).
Vriendelijk personeel, waar dan ook. Elke dag schone kamer, wc, badkamer en handdoeken, beddengoed. Ontbijt buffet niet lux maar voor mij gewoon genoeg. Koffie heerlijk. Lunch goed. Diner cart of buffet prima, nx overdreven. De man bij het zwembad zorgt voor bedden en badlakens en schaduw. De hammam, spa en massage heerlijk. Bedankt personeel, super ga zo door

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Gaultier Vilour5 years ago on

Google

4/5

(Translated by Google) Very large room but dated. Very good breakfast but the lunch dishes are more than average because they are often cold and bland. Wi-Fi connection throughout the hotel. Good value for money.
(Original)
Chambre très grande mais vieillotte. Très bon petit-déjeuner mais les plats du déjeuner sont plus que moyens car souvent froids et fades. Connexion Wi-Fi dans tout l'hôtel. Bon rapport qualité prix.

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Олена Братко3 years ago on

Google

1/5

(Translated by Google) We did not like the hotel, we lived on the fifth floor, the noise of cars interfered with sleep, the air conditioner worked poorly. The room opposite was being renovated, there was a terrible knock all day, they did not dare to swim in the pool, one day they turned off the water for three hours, I do not recommend this hotel.
(Original)
Отель нам не понравился , жили на пятом этаже шум машин мешал спать, кондиционер работал слабо.В номере напротив делался ремонт , целый день был страшный стук, в бассейне не рискнули купаться, один из дней отключили воду на три часа, этот отель не рекомендую.

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Ander Lopez5 years ago on

Google

1/5

(Translated by Google) 4 star hotel that does not deserve even 3. Bad food, ancient facilities and questionable cleanliness. And also the receptionist wanted to cheat us with the rates. …

(Translated by Google) 4 star hotel that does not deserve even 3. Bad food, ancient facilities and questionable cleanliness. And also the receptionist wanted to cheat us with the rates.
(Original)
Hotel de 4 estrellas que no merece ni 3. Comida mala, instalaciones antiquísimas y limpieza cuestionable. Y además el recepcionista nos quiso engañar con las tasas.

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enora vincent4 years ago on

Google

4/5

(Translated by Google) Pleasant, great breakfast BUT extremely noisy hotel (road, neighboring room...) …

(Translated by Google) Pleasant, great breakfast BUT extremely noisy hotel (road, neighboring room...)
(Original)
Agréable, super petit dej MAIS hôtel extrêmement bruyant (route, chambre voisine...)

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Olivier “feelgood” Roux2 years ago on

Google

4/5

(Translated by Google) Complete hotel with on-site catering; beautiful swimming pool; own …

(Translated by Google) Complete hotel with on-site catering; beautiful swimming pool; own
(Original)
Hotel complet avec restauration sur place; belle piscine; propre

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Barbara NAVINEAU3 years ago on

Google

5/5

(Translated by Google) We spent 2 nights in this hotel (booking via Misterfly).
The hotel is aging but spacious and authentic. A little disappointed that the rooms are only made available at 2 p.m. when you arrive at 10:30 a.m. via transfer and the hotel is very sparsely filled ... the reception staff are quite pleasant. A big thank you to the young woman who quickly managed our broken air conditioning problem (43°) outside... the swimming pool is much smaller than in the photos, be careful, but the kindness and the smile of the lifeguard are incomparable , it makes up for it by far!
We tested the treatments and hammam where we had a great time of relaxation and good humor with the staff.
The breakfast is not really of good quality, a little disappointed that there are not more local specialties ... however the waiter at the bar is very friendly.
Our room was basic and almost run down but that didn't bother us being the only 2 nights. A big thank you to the repairman of the air conditioning who saved us. The hotel is relatively quiet and clean. The staff is responsive and the gentleman in charge of activities very professional. We were able to organize fun tour to the souk via a taxi in 10 min when it was not planned, it is super appreciable.
We are satisfied with our stay and we recommend this hotel
(Original)
Nous avons passé 2 nuits dans cet hôtel (réservation via Misterfly).
L’hotel est vieillissant mais spacieux et authentique. Un peu déçues que les chambres ne soient mises à disposition qu’a 14h lorsque vous arrivez à 10h30 via le transfert et que l’hotel est très peu rempli ... le personnel a l’acceuil est assez agréable. Un grand merci à la jeune femme qui a géré rapidement notre problème de clim en panne (43°) a l’extérieur... la piscine est bien plus petite que sur les photos attention mais la gentillesse et le sourire du maître nageur sont incomparables, cela rattrape de loin !
Nous avons testé les soins et hammam ou nous nous avons passé un super moment de détente et de bonne humeur avec le personnel.
Le petit dej n’est pas vraiment de qualité, un peu déçue qu’il n’y ait pas plus de spécialités locales ... cependant le serveur au bar est très sympathique.
Notre chambre était sommaire et presque vétuste mais cela ne nous a pas gêné étant la juste 2 nuits. Un grand merci au réparateur de la clim qui nous a sauvé. L’hôtel est relativement calme et propre. Le personnel est réactif et le monsieur en charge des activités très pro. Nous avons pu organiser fun tour au souk via un taxi en 10 min alors que ce n’était pas prévu, c’est super appréciable.
Nous sommes satisfaites de notre séjour et nous recommandons cet hôtel

Trip typeVacation

Rooms3.0

Service5.0

Location5.0

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merabet zohraa year ago on

Google

5/5

(Translated by Google) Very nice hotel the very kind and smiling team very well received and all the staff are wonderful and the meal very good a delight and very good team and the boss very kind and welcoming
(Original)
Très beaux hôtel l'équipe très gentille et souriant(e) très bien reçu et tous le personnel est formidable et le repas très bon un délice et très bonne équipe et le patron très gentille et accueillant

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Mag B.a year ago on

Google

5/5

(Translated by Google) Very nice hotel which has just been renovated.
Very interesting price
Spacious room …

(Translated by Google) Very nice hotel which has just been renovated.
Very interesting price
Spacious room
Very warm welcome
Proximity
Located in Gueliz in the city center
(Original)
Très beau hôtel qui vient d'être rénové.
Prix très intéressant
Chambre spacieuse
Accueil très chaleureux
Proximité
Situé à gueliz au centre ville

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Saif Smile9 years ago on

Google

5/5

(Translated by Google) Welcoming staff always kind, average rooms wifi only in reception abundant breakfast with excellent juice and fresh brioche and msaman Normal pool I saw a nice turtle …

(Translated by Google) Welcoming staff always kind, average rooms wifi only in reception abundant breakfast with excellent juice and fresh brioche and msaman Normal pool I saw a nice turtle
(Original)
Personale addetto accogliente sempre gentili, camere nella media wifi solo in reception colazione abbondante con ottima spremuta e brioche e msaman freschi Piscina normale ho visto una bella tartaruga

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Samuel Leclair2 years ago on

Google

4/5

(Translated by Google) Ideally located hotel. Close to the main avenue in Marrakech. Under restoration ... staff at the top …

(Translated by Google) Ideally located hotel. Close to the main avenue in Marrakech. Under restoration ... staff at the top
(Original)
Hôtel idéalement placé. Proche de la principale avenue de Marrakech. En cours de restauration...personnel au top

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Maeva Olla8 years ago on

Google

5/5

(Translated by Google) We both had a superb stay from May 26 to May 30, 2014. Superb hotel, well located, the welcome is very warm, very good and varied cuisine (a nod to the chef and his entire team ). Spacious room and cleanliness to support. Very pleasant swimming pool. We will return to this hotel without hesitation.
(Original)
Avons passé tous les deux, un superbe séjour du 26 mai au 30 mai 2014. Superbe hôtel, bien placé, l'accueil est très chaleureux, une très bonne cuisine très variée (un clin d'œil au chef cuisinier et à toute son équipe). Chambre spacieuse et propreté à l'appui. Piscine très agréable. Nous reviendrons dans cet hôtel sans hésiter.

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Jrm shz (Doudoubmx)4 years ago on

Google

5/5

(Translated by Google) Very good hotel, the meals are beautiful, in the evening there are musicians, the rooms are correct and the activities offered by the Sony hotel are nice …

(Translated by Google) Very good hotel, the meals are beautiful, in the evening there are musicians, the rooms are correct and the activities offered by the Sony hotel are nice
(Original)
Très bonne hôtel, les repas sont beau, le soir il y a des musiciens, les chambres sont correctes et les activités proposées par l'hôtel Sony sympas

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Hanaa alia year ago on

Google

3/5

(Translated by Google) Spacious room, beautiful and old decor that only needs renovation, but one note, the rooms are not equipped with water and Kleenex, but the breakfast is normal …

(Translated by Google) Spacious room, beautiful and old decor that only needs renovation, but one note, the rooms are not equipped with water and Kleenex, but the breakfast is normal
(Original)
غرفة وسيعة ديكور جميل وقديم يحتاج فقط الي تجديد لكن ملاحظة واحدة الغرف غير مزودة بالماء والكلينكس اما الفطور عادي

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Mitchell Dassen2 years ago on

Google

5/5

(Translated by Google) Had a nice holiday very welcoming. Make sure you have a room that is not on the street because the traffic is very loud with the single glass. …

(Translated by Google) Had a nice holiday very welcoming. Make sure you have a room that is not on the street because the traffic is very loud with the single glass.
(Original)
Leuke vakantie gehad erg gastvrij. Zorg wel dat je een kamer heb die niet aan de straatkant ligt want het verkeer is erg luid met het enkel glas.

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Esther Vázquez5 months ago on

Google

5/5

(Translated by Google) I recommend it, very friendly and good service !!!! I would repeat …

(Translated by Google) I recommend it, very friendly and good service !!!! I would repeat
(Original)
Lo recomiendo, muy amables y buen servicio!!!! Volvería a repetir

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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hamid fritsch4 years ago on

Google

4/5

(Translated by Google) Good hotel, my customers are happy with their stay and service. …

(Translated by Google) Good hotel, my customers are happy with their stay and service.
(Original)
Bon hotel ,mes clients sont heureux de leurs sejour et service.

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Abi ramd7 years ago on

Google

3/5

(Translated by Google) Classically decorated hotel for those who love. In September 2015, I spent a stay there with my wife: wifi everywhere, parking with very limited spaces, old elevator, good reception.
(Original)
Hôtel à décoration classique pour ceux qui aiment. En septembre 2015, j'y ai passé un séjour avec ma femme : wifi partout, parking à places très limitées, ascenseur ancien, bon accueil.

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sytze wu4 years ago on

Google

4/5

(Translated by Google) Nice hotel centrally located, note it is not 4 stars but 3. The location is great, easy within 30 min walk to the medina and souks in 1 straight road. The breakfast is nothing special but good enough. The excursions that this hotel offers are fantastic, you may pay 10 to 20 euros more but it is definitely worth it!
(Original)
Leuk hotel centraal gelegen, let op het is geen 4 sterren maar 3. De ligging is super, makkelijk binnen 30 min lopen naar de medina en souks in 1 rechte weg. Het ontbijt is niks bijzonders maar goed genoeg. De excursies die dit hotel aanbied zijn fantastisch, je betaald misschien 10 tot 20 euro meer maar dat is zeker de moeite waard!

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Justin van der Kant4 years ago on

Google

4/5

(Translated by Google) Good hotel, friendly staff. Downside is the traffic noise. Lots of honking and you are not allowed to take water into the hotel. Bit weird at 40 degrees. Reason was given that you can buy it in the hotel .... then but taken in a backpack out of sight.
(Original)
Goed hotel, vriendelijk personeel. Nadeel is het geluid van het verkeer. Veel getoeter en je mag geen water het hotel jn nemen. Beetje raar met 40 graden. Reden werd gegeven dat je dat in het hotel kan kopen....dan maar in rugtas naar binnen genomen uit het zicht.

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Beate Laube3 years ago on

Google

5/5

(Translated by Google) Great vacation there with a pool, nice people and everything a 4 * hotel should have. …

(Translated by Google) Great vacation there with a pool, nice people and everything a 4 * hotel should have.
(Original)
Toller Urlaub dort mit Pool, netten Leuten und alles was ein 4* Hotel haben muss.

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Marie Tissam3 years ago on

Google

5/5

(Translated by Google) Very good reception, location of the hotel, clean establishment. …

(Translated by Google) Very good reception, location of the hotel, clean establishment.
(Original)
Très bon accueil , emplacement de l'hôtel ,établissement propre.

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Eauni.3 years ago on

Google

3/5

(Translated by Google) Hotel diwan correct. Spacious room, pleasant terrace very well connected. Only downside breakfast in the morning good and varied but too bad every morning the same thing ended up getting tired and also the lady who prepares pancakes and batbouts not very pleasant, lack of communication and a smile. Otherwise the friendly staff especially the spa Loubna and Fatima very professional. Pleasant stay.
(Original)
Hotel diwan correct .chambre spacieuse, terrasse agréable très bien desservi . Seul bémol le petit dej le matin bon et varier mais dommage tout les matins la même chose ont fini par se lasser et aussi la dame qui prépare les crêpes et les batbouts pas très agréable , manque de communication et le sourire . Sinon le personnel sympa surtout le spa Loubna et Fatima très professionnel .sejour agreable .

Trip typeVacation

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Ángel Garzóna year ago on

Google

5/5

(Translated by Google) A beautiful hotel with a pool and spa. The treatment is very nice, they have a varied breakfast that is worth taking advantage of and comfortable rooms. It is in the modern area of Marrakech, about a 20 minute walk to Jemaa El Fna.
(Original)
Un hermoso hotel con piscina y spa. El trato es muy agradable, tienen un desayuno variado que vale la pena aprovechar y cómodas habitaciones. Está en la zona moderna de Marrakech, a unos 20 minutos de bonito paseo hasta Jemaa El Fna.

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Marie Koza3 years ago on

Google

5/5

(Translated by Google) The Diwane Hotel has a slightly dated style, but the rooms are clean and comfortable. I found the staff very attentive, the service is smiling and efficient, the breakfasts are very correct with a lot of choice. Well located and possibility to park your car. It is a good address at a reasonable price.
(Original)
L'hôtel Diwane a un style un peu vieillot, mais les chambres sont propres et confortables. J'ai trouvé le personnel très attentif, le service est souriant et efficace, les petits-déjeuners sont très corrects avec beaucoup de choix. Bien situé et possibilité de garer sa voiture. C'est une bonne adresse à prix raisonnable.

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Corinne Guichard4 years ago on

Google

3/5

(Translated by Google) The swimming pool may not be as big as the photo, but having spent a night in emergency following a strike by the staff of the Royal Air Maroc airline, I can say that the welcome at the hotel, the cleanliness and the meal, everything was perfect! !! They even had the extreme kindness to make us breakfast at four in the morning.
(Original)
La piscine et peut être pas aussi grande que sûr la photo mais aillant passé une nuit en dépannage suite à une grève du personnel de la compagnie aérienne Royal Air Maroc je peux affirmer que sûr l accueil a l hôtel la propreté et le repas tout été parfait !!! Ils ont eu même l extrême gentillesse de nous faire un petit déjeuné à Quatre heure du matin

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Serge Cavelan3 years ago on

Google

5/5

(Translated by Google) I stayed at the hotel last week. Pleasant swimming pool, very decent breakfast, top-notch and attentive staff, room overlooking the interior courtyard and the swimming pool …

(Translated by Google) I stayed at the hotel last week. Pleasant swimming pool, very decent breakfast, top-notch and attentive staff, room overlooking the interior courtyard and the swimming pool
Ideally located hotel. Value for money nothing wrong
Thank you Nadia for the welcome
SC de Courbevoie😉
(Original)
J'ai séjourné à l'hôtel la semaine dernière. Piscine agréable, petit déjeuner très correct, personnels au top et au petit soin, chambre donnant sur cour intérieure et sur piscine
Hôtel idéalement situé. Rapport qualité prix rien à redire
Merci Nadia pour l'accueil
SC de Courbevoie😉

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Dani Bluma year ago on

Google

5/5

(Translated by Google) An observation point above Nahal Zorim in the stream below. Service in an excellent place to sit on the balcony with a cup of tea. …

(Translated by Google) An observation point above Nahal Zorim in the stream below. Service in an excellent place to sit on the balcony with a cup of tea.
(Original)
מקום תצפית מעל נחל שזורים באפיק למטה. שירות במקום מעולה לשבת במרפסת עם כוס תה בשלבה.

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Michel Marcilliere3 years ago on

Google

4/5

(Translated by Google) Very warm welcome to the room and access corridors to the old-fashioned rooms. C correct …

(Translated by Google) Very warm welcome to the room and access corridors to the old-fashioned rooms. C correct
(Original)
Bien bon accueil chambre et couloirs d'accès aux chambres vieillots. C correct

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luigi Roncone3 years ago on

Google

5/5

(Translated by Google) The Diwane Hotel hosted us for ten days making us feel at home. Always kind and extremely helpful staff. Located in the center of Marrakech, and just a few minutes from the old town. Well organized also for travel and excursions. Our experience can be defined as more than positive. Thanks to all of you.
(Original)
Il Diwane Hotel ci ha ospitati per dieci giorni facendoci sentire come a casa. Personale gentile sempre e disponibilissimo. Situato nel centro di Marrakech, ed a pochi minuti dalla città vecchia. Ben organizzato anche per gli spostamenti e le escursioni. La nostra esperienza si può definire più che positiva.Grazie di cuore a tutti voi.

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عالمي البسيط جدا4 years ago on

Google

4/5

(Translated by Google) I visited this place. I really liked it. Very quiet. Clean. Nice people. …

(Translated by Google) I visited this place. I really liked it. Very quiet. Clean. Nice people.
(Original)
J ai visité ce lieu .j ai bcp apprécié. Tres calme .propre .gens sympa.

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Michelle de Roos5 years ago on

Google

4/5

(Translated by Google) Nice hotel, good breakfast, very friendly staff, nice pool and beautiful city. There are special towels for the pool. It is about a 25 minute walk to the Old Town. Hotel is very noisy and quite noisy from 7am in the morning. The duration of excursion trips are reported considerably shorter than they actually are in order to be able to sell them anyway. This is something to keep in mind for sure! For the rest a very nice experience and definitely recommended.
(Original)
Net hotel, prima ontbijt, erg vriendelijk personeel, fijn zwembad en mooie stad. Er zijn speciale handdoeken voor bij het zwembad. Het is zo'n 25 minuten lopen naar de oude binnenstad. Hotel is wel erg gehorig en vanaf 7u in de ochtend vrij veel lawaai. De duur van ritten van excursies worden aanzienlijk korter gemeld dan ze daadwerkelijk zijn om ze zo toch te kunnen verkopen. Dit is iets om zeker rekening mee te houden! Voor de rest een hele leuke ervaring en zeker een aanrader.

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Abdelaziz Lougsami4 years ago on

Google

4/5

(Translated by Google) Hello good night
I arrived on Tuesday January 02, 2018.
And I'm still there now …

(Translated by Google) Hello good night
I arrived on Tuesday January 02, 2018.
And I'm still there now
I would like to thank the managers and the entire hotel team.
For my part ... I had a good rest
A friendly and warm place
I would like to congratulate Aziz who is top service
Pool level
well done
Innchallah I will come back with my family
(Original)
Bonjour bonsoir
Je suis arrivé le mardi 02 janvier 2018 .
Et j'y suis encore actuellement
Je tiens à remercier les responsables et à toute l'équipe de l'hôtel..
Pour ma part... Je me suis bien reposé
Un lieux conviviales et chaleureux
Je tiens à féliciter Aziz qui est top service
Niveau piscine
Bravo
Innchallah je reviendrai avec ma famille

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Kalia Qp3 years ago on

Google

5/5

(Translated by Google) A very nice stay, the rooms are nikel! The team is welcoming, pleasant and engaging, keep it up o'equipe du diwane 🤩 …

(Translated by Google) A very nice stay, the rooms are nikel! The team is welcoming, pleasant and engaging, keep it up o'equipe du diwane 🤩
(Original)
Un très beau séjour, les chambres sont nikel! L'équipe est accueillante, agréable et attachante, continuez comme ça o'equipe du diwane 🤩

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Stefania 843 years ago on

Google

5/5

(Translated by Google) Staff very friendly and helpful. Room is dated but very clean. …

(Translated by Google) Staff very friendly and helpful. Room is dated but very clean.
(Original)
Personal sehr freundlich und hilfsbereit. Zimmer veraltet jedoch sehr sauber.

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Claudia Matthey2 years ago on

Google

3/5

(Translated by Google) Very disapointed
Our room was outdated, the paint is peeling off in some places in the room
We experienced unfriendly staff, especially at the "Restaurant" …

(Translated by Google) Very disapointed
Our room was outdated, the paint is peeling off in some places in the room
We experienced unfriendly staff, especially at the "Restaurant"
The meals were plentiful but not exceptional, in the evening there was a small show
The hotel is well located and quite large
Too bad it is not better maintained and that there is no investment in infrastructure
(Original)
Très déçue
Notre chambre était désuète, la peinture s'enlève a certains endroits dans la chambre
Nous avons connu un personnel peu agréable, surtout au "Restaurant"
Les repas étaient copieux mais pas exceptionnels, le soir il y avait un petit show
L'hôtel est bien situé et plutôt grand
Dommage qu' il ne soit pas mieux entretenu et qu' il n'y ait pas d'investissement sur les infrastructures

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ADC TRAVAUX PAYSAGERS3 years ago on

Google

5/5

(Translated by Google) Nice hotel, welcoming and smiling staff, the hotel is air-conditioned with a small gym, spa, hammam, underground parking. Taxi available outside the hotel. Many easily accessible destinations near the hotel with an efficient shuttle service. Close to many good restaurants and really affordable in price. I recommend this hotel.
(Original)
Hotel sympa personnel accueillant et souriant l'hôtel est climatisé avec petite salle de sport spa hamman parking sous terrain. Taxi à dispo à la sortie de l'hôtel. Nombreuses destination facile d'accès au abord de l'hôtel avec un service de navette efficace. Proche de nombreux bon restaurant et vraiment abordable en prix. Je recommande cette hotel.

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Juan Salvador Panes2 years ago on

Google

4/5

(Translated by Google) An appropriate place to enjoy a holiday in Marrakech. Very well located and with good services in the surroundings …

(Translated by Google) An appropriate place to enjoy a holiday in Marrakech. Very well located and with good services in the surroundings
(Original)
Un lugar apropiado para disfrutar de unas vacaciones en Marrakech. Muy bien ubicado y con buenos servicios en los alrededores

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Ana Martinez Zarzuelo4 years ago on

Google

3/5

(Translated by Google) Hotel located outside the old town, about 3 km. The rooms are clean but the hotel needs a little updating. The service is normal, they are understood in the dining room but nothing remarkable.
(Original)
Hotel situado fuera del casco antiguo, a unos 3 km. Las habitaciones están limpias pero el hotel necesita un poco de reforma. El servicio es normal, se hacen por entender en el comedor pero nada destacable.

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Mohamed El Hassouni3 years ago on

Google

5/5

(Translated by Google) Beautiful hotel, helpful and smiling staff, the last straw is the Moroccan restaurant: tasty (couscous tfaya) and refined dishes. …

(Translated by Google) Beautiful hotel, helpful and smiling staff, the last straw is the Moroccan restaurant: tasty (couscous tfaya) and refined dishes.
(Original)
Bel hôtel ,personnel serviable et souriant ,le comble est le restaurant marocain : des plats savoureux ( couscous tfaya ) et raffinés .

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Frank Niewelt3 years ago on

Google

4/5

(Translated by Google) Older city hotel with a lot of charm.
The location is great, the staff extremely friendly and helpful.
Especially to be highlighted are the maids!!! Every day a different figure conjured up from the towels, decorated with rose petals... very neat.
The rooms are big, the bed very big and comfortable.
Those expecting modern furnishings will be disappointed.
The only downside is the food....
Little choice and taste very bland....
Of course I know that at buffets spices are used sparingly to please everyone, but do you have to do without all spices????
One star deduction....
I would still book here again and again, but only with breakfast.
There are countless restaurants and cafes in all price ranges within a 10-minute walk.
(Original)
Älteres Stadthotel mit viel Charme.
Die Lage ist großartig, das Personal ausgesprochen freundlich und hilfsbereit.
Besonders hervorzuheben sind die Zimmermädchen!!! Jeden Tag eine andere Figur aus den Handtüchern gezaubert, dekoriert mit Rosenblättern.... dazu sehr ordentlich.
Die Zimmer sind groß, das Bett sehr groß und komfortabel.
Wer moderne Einrichtung erwartet dürfte enttäuscht sein.
Einziger Minuspunkt ist das Essen....
Wenig Auswahl und geschmacklich sehr fad....
Klar weiß ich das bei Buffets eher sparsam gewürzt wird um es jedem Recht zu machen, aber muss man deswegen auf alle Gewürze verzichten????
Ein Stern Abzug....
Trotzdem würde ich hier immer wieder buchen, aber halt nur mit Frühstück.
In einem Radius von 10 Gehminuten sind zig Restaurants und Cafes in allen Preisklassen zu finden.

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nathan halliwell7 years ago on

Google

4/5

(Translated by Google) Little stay from October 10 to October 18, 2015 the nicest stay I have had Very good hotel quality staff always smiling pleasant quality establishment …

(Translated by Google) Little stay from October 10 to October 18, 2015 the nicest stay I have had Very good hotel quality staff always smiling pleasant quality establishment
(Original)
Ptit sejour du 10 octobre au 18 octobre 2015 ld plus jolie sejour que j ai fait Très bon hôtel un personnel de qualités toujour souriant es agréable établissement de qualiter

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CATHERINE LECHEVALLIER3 years ago on

Google

4/5

(Translated by Google) Very good teams: entertainment.cuisine.services.menage. ect ......
Super good vacation, super nice Moroccan welcome …

(Translated by Google) Very good teams: entertainment.cuisine.services.menage. ect ......
Super good vacation, super nice Moroccan welcome
To live for a few days
(Original)
Très bonne équipes : animations.cuisine.services.menage. ect......
Super bonne vacances l accueil marocain super sympa
A vivre pour qq jours

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alain caumartin4 years ago on

Google

3/5

(Translated by Google) Well placed good catering clean comfort able swimming pool …

(Translated by Google) Well placed good catering clean comfort able swimming pool
(Original)
Bien placé bonne restauration propre confort able piscine

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E. M.3 years ago on

Google

2/5

(Translated by Google) Good breakfast, buffet. Broken TV in the room, neglected room, very poor Wi-Fi signal, double bed is pushed together 2 beds, bathroom tragedy bathtub with a leaky stopper, not to be filled, tiled curves, falling off the walls. The whole hotel smells bad. Night service unpleasant. Their 3 stars are 1 star in Europe.
(Original)
Śniadanie dobre, bufet. W pokoju popsuty telewizor, zaniedbany pokoj , Wi-Fi bardzo słaby sygnał, łóżko małżeńskie to zsuniete 2 łóżka, łazienka tragedia wanna z nieszczelnym korkiem, nie do napełnienia, kafelki krzywe, odpadajace ze scian.W całym hotelu nieladny zapach. Obsługa nocna niemiła. Ich 3 gwiazdki to 1 gwiazdka w Europie.

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Lourdes Ros4 years ago on

Google

4/5

(Translated by Google) The Hotel "It is correct." the buffet is complete.
Near the center. you can walk.
good attention. we were able to do currency exchange. …

(Translated by Google) The Hotel "It is correct." the buffet is complete.
Near the center. you can walk.
good attention. we were able to do currency exchange.
Good pool, you appreciate it when you get tired in the summer.
(Original)
El Hotel "Es correcto." el bufet es completo.
Cerca del centro. puedes ir andando.
atencion buena. pudimos hacer cambio de moneda.
Buena piscina, lo agradeces cuando llegas cansada en verano.

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Herbert H.5 years ago on

Google

4/5

(Translated by Google) Deserved its four stars, nice, friendly and helpful staff, nice rooms, good food, only the air conditioning was too loud, which can be uncomfortable in the height of summer. The obligatory street noise gets into the rooms, otherwise the hotel is recommendable. Taxi to the center for about 40-50 DH.
(Original)
Hat seine vier Sterne verdient, nettes, freundliches und hilfsbereites Personal, schöne Zimmer, gutes Essen, nur die Klimaanlage war zu laut, was im Hochsommer unangenehm sein kann. Der obligatorische Straßenlärm dringt etwas in die Zimmer ansonsten ist das Hotel empfehlenswert. Taxi ins Zentrum für ca. 40 - 50 DH.

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Laetitia Barrin3 years ago on

Google

4/5

(Translated by Google) Very nice hotel nice room and very welcoming staff
(Original) …

(Translated by Google) Very nice hotel nice room and very welcoming staff
(Original)
Hôtel très sympathique belle chambre et personnel très accueillant

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Mohammed “Ibn Batota1867” Chagri3 years ago on

Google

4/5

(Translated by Google) Nice hotel, nice central location
(Original) …

(Translated by Google) Nice hotel, nice central location
(Original)
Aardig hotel, mooi centraal gelegen

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Josh Dem4 years ago on

Google

5/5

(Translated by Google) A very clean and tidy hotel that is more traditional in style. The reception is very friendly and helpful. The rooms are very clean and cleaned every day. Our room had a small balcony facing the pool and sitting there in the morning and in the evening is nice. The beds are comfortable. The bathroom offers a lot of space. The pool is not that big but is enough for swimming or just lying by the pool and sunbathing. The hotel is about a 30-minute walk from the city center. It was ideal for us. The breakfast is varied, as is the dinner. There is always something traditional Moroccan, as well as fresh fruit. There is always traditional music in the evenings. The service is a bit slow here and there, but tries hard. It is regrettable that the gym can only be used until 5 p.m. That is also my only point of criticism.
(Original)
Ein sehr sauberes und ordentliches Hotel das mehr im traditionellen Stil eingerichtet ist. Der Empfang ist sehr freundlich und hilfsbereit. Die Zimmer sind sehr sauber und werden täglich gereinigt. Unser Zimmer hatte einen kleinen Balkon zum Pool und morgens und abends dort zu sitzen ist schön. Die Betten sind bequem. Das Bad bietet sehr viel Platz. Der Pool ist nicht so groß aber reicht vollkommen aus zum schwimmen oder einfach nur am Pool zu liegen und sich zu sonnen. Das Hotel liegt ca. 30 Minuten zu Fuß von der Innenstadt entfernt. Für uns war das ideal. Das Frühstück ist abwechslungsreich, wie auch das Abendessen. Es gibt immer etwas traditionell marokkanisches, sowie auch frisches Obst. Abends gibt es auch immer traditionelle Musik. Der Bedienung ist hier und da etwas langsam aber bemüht. Bedauerlich ist, das der Gym nur bis 17 Uhr genutzt werden kann. Das ist auch mein einziger Kritikpunkt.

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jeux xbox4 years ago on

Google

4/5

(Translated by Google) Hello for the moment it is a very clean hotel we were greeted properly because we arrived late in the evening, very pleasant hotel pleasant staff but a little far from the old town take the taxi for 30 dinars equivalent to 3 € Regarding the breakfast nothing to say I recommend this hotel
(Original)
Bonjour pour le moment c'est un hôtel très propre nous avons été accueilli correctement parce que nous sommes arrivés tard dans la soirée, hôtel très agréable personnel agréable mais un peu loin de l'ancienne ville prendre le taxi pour 30 dinars équivalent à 3 € en ce qui concerne le petit-déjeuner rien à dire je vous conseille cet hôtel

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Ben Edelenbos3 years ago on

Google

5/5

(Translated by Google) Great hotel Very hospitable nice staff
(Original) …

(Translated by Google) Great hotel Very hospitable nice staff
(Original)
Prima hotel Zeer gastvrij leuk personeel

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Pierre Goyard3 years ago on

Google

4/5

(Translated by Google) Hotel in the Guiliz district, 15 min walk from the Majorelle garden and about 45 min from the center of the medina. The staff is friendly, the hotel is clean, the rooms are a bit dated but pleasant, the bedding is top notch. Very good kitchen! The spa is awesome. I recommend.
(Original)
Hotel du quartier Guiliz à 15 min à pieds du jardin Majorelle et environ 45 min du centre de la médina . Le personnel est sympathique, l'hôtel est propre, les chambres sont un peu vieillottes mais agréables, la literie est top . Cuisine très bonne ! Le spa est génial. Je recommande.

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Pilar Sánchez Durán4 years ago on

Google

4/5

(Translated by Google) Very professional staff. Exquisite treatment. The chef, waiters, all lovely and very friendly.
Dinner enlivened with music. Great!!! …

(Translated by Google) Very professional staff. Exquisite treatment. The chef, waiters, all lovely and very friendly.
Dinner enlivened with music. Great!!!
(Original)
El personal muy profesional. Trato exquisito. El chef, camareros, todos encantadores y muy amables.
La cena amenizada con música. Estupendo!!!

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Sylvie Tomas Pita4 years ago on

Google

5/5

(Translated by Google) We had a very good stay, very friendly staff, the buffet very good nothing to say ... …

(Translated by Google) We had a very good stay, very friendly staff, the buffet very good nothing to say ...
(Original)
On a passé un très bon séjour, personnelles très sympa, le buffet très bon rien à dire...

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Chantal Ferry4 years ago on

Google

3/5

(Translated by Google) Decent room, bathroom exhausted, but typical and pleasant hotel …

(Translated by Google) Decent room, bathroom exhausted, but typical and pleasant hotel
(Original)
Chambre correcte, salle de bain a bout de souffle, mais hôtel typique et agréable

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Mzelle Estelle4 years ago on

Google

2/5

(Translated by Google) For my part its not worth a 4 *. Also a bit old decoration, value for money we are not there.
Old-fashioned room, ordinary bedding, fridge nothing available ... …

(Translated by Google) For my part its not worth a 4 *. Also a bit old decoration, value for money we are not there.
Old-fashioned room, ordinary bedding, fridge nothing available ...
Staff, correct hygiene.
Restaurant to test a night of passage his pass but the impression of rest of the midday reformulate for the evening .... breakfast with correct choice.
Either rearrange the decor and equipment or lower the prices.
Level situation we are close to everything but other better and cheaper hotels or riads in the same area.
(Original)
Pour ma part sa ne vaut pas un 4*. De plus décoration un peu vieille, rapport qualité prix on y est pas.
Chambre vieillotte, literie banale, frigo rien à disposition...
Personnel, hygiène correct.
Restaurant pour tester une nuit de passage sa passe mais l'impression de reste du midi reformuler pour le soir.... petit déjeuner avec choix correct.
Soit réaménager la deco et équipement ou baisser les tarifs .
Niveau situation on est a proximité de tout mais d'autres hôtels ou riad mieux et moins cher dans la même zone.

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Jean Martin4 years ago on

Google

5/5

(Translated by Google) Pleasant stay: warm welcome, traditional and elegant setting, beautiful buildings, spacious rooms, full and very good breakfasts, tasty dinners, pleasant music during dinner.
Downside: small gym.
(Original)
Agréable séjour : bon accueil, cadre traditionnel et élégant, beaux bâtiments, chambres spacieuses, petit déjeuners complets et très bons, dîners savoureux, musique agréable durant le dîner.
Bémol : petite salle de sport.

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Roxane Rodin3 years ago on

Google

5/5

(Translated by Google) We had a very good stay at the Diwane Hotel, especially thanks to the staff who were always smiling, accommodating and attentive to customers. The room was large enough for two, with a pleasant little terrace that overlooked the hotel's interior courtyard. The hotel is fairly well located in the Gueliz district, near Avenue Mohammed V which leads to the Medina in a 30-minute walk. There are also good restaurants close to the hotel, banks, car rental companies ... We enjoyed the soothing surroundings of the hotel after our long walks in Marrakech which is a noisy city and very lively at all times. time of day and night.
(Original)
Nous avons passé un très bon séjour à l'hôtel Diwane, en particulier grâce au personnel toujours souriant, arrangeant et à l'écoute des clients. La chambre était assez grande pour deux, avec une petite terrasse agréable qui donnait sur la cour intérieure de l'hôtel. L'hôtel est assez bien situé dans le quartier de Gueliz, à proximité de l'avenue Mohammed V qui conduit à la Médina en 30 minutes de marche. Il y a aussi de bons restaurants à proximité de l'hôtel, des banques, des loueurs de voitures... Nous avons apprécié le cadre apaisant de l'hôtel après nos longues marches dans Marrakech qui est une ville bruyante et très animée à toute heure de la journée et de la nuit.

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Naima Amarhane2 months ago on

Google

5/5

(Translated by Google) O top and top prices too
(Original)
O top et les prix top aussi

Rooms5.0

Service5.0

Location5.0

jacques raufaste4 years ago on

Google

5/5

(Translated by Google) Very good stay, very well placed hotel, perfect .......
(Original) …

(Translated by Google) Very good stay, very well placed hotel, perfect .......
(Original)
Très bon séjour, hôtel très bien placé, parfait.......

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kenza Remmal9 months ago on

Google

5/5

(Translated by Google) The hotel is beautiful and pure and the staff is very classy ❤️❤️ …

(Translated by Google) The hotel is beautiful and pure and the staff is very classy ❤️❤️
(Original)
الفندق جميل و نقي و تعامل الموظفين جدا راقي ❤️❤️

Response from the owner6 months ago

(Translated by Google) Thank you very much Kenza for this beautiful testimony. Looking forward to welcoming you once again.

(Original)

Merci beaucoup Kenza pour ce beau témoignage. Au plaisir de vous accueillir une nouvelle fois.

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Gerard MAK6 years ago on

Google

4/5

(Translated by Google) Good hotel. Price and quality are in good proportion. You will not notice the fact that you are in the middle of the city in the garden and by the pool. food is fine and the rooms are nice in the Moroccan atmosphere. If you want a very luxurious stay, choose another hotel. This does not mean that everything is fine. Clean, good service, correct and attractive.
(Original)
Goed hotel. Prijs en kwaliteit zijn prima in verhouding. Het feit dat je midden in de stad zit, bespeur je niet in de tuin en bij het zwembad. eten is prima in orde en de kamers zijn lekker in de Marokkaanse sfeer. Als je zeer luxe wil logeren, neem dan een ander hotel. Dit neemt niet weg, dat alles prima in orde is. Schoon, goede service, correct en sfeervol.

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Anas2 years ago on

9.5/10

(Translated by Google) Very friendly staff. We have stayed at this hotel several times and it is always very good! …

Visited in February 2020

Pilar Casado2 years ago on

Google

1/5

(Translated by Google) Hello! We are located in this hotel right now, the first disappointment we had was that they did not give us the hotel key if we did not pay them a fee of 27 euros. The buffet only has 4 dishes and every day it is repeated in the same zero variety. The rooms smell musty and stuffy. The receptionists don't speak any Spanish, they give you some sheets to fill out but they don't help you fill them out, you have to ask them for a pen to let you fill them out...
At the time of serving you the food, it takes two hours to eat, they are super slow.
The only good thing about it is the cleanliness of the rooms. I hope it will help you.
(Original)
Hola!!Nosotros estamos hubicados ahora mismo en este hotel, la primera decepción que nos llevamos es que no nos daban la llave del hotel si no les pagábamos una tasa de 27 euros. El bufet solo tiene 4 platos y todos los días se repite en lo mismo cero variedad. Las habitaciones huelen a humedad y cerrado. Los recepcionistas no hablan nada de español te dan unas hojas para rellenar pero no te ayudan a rellenarlos les tienes que pedir un boli para que te dejen rellenarlos...
A la hora de servirte la comida tardas dos horas en comer van súper lentos.
Lo único bueno que tiene es la limpieza de las habitaciones. Espero que les sirva de ayuda.

Trip typeVacation

Rooms2.0

Service1.0

Location1.0

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Christian Car5 years ago on

Google

2/5

(Translated by Google) It is not at all a 4-star hotel at most it reaches 3, the worst is the terrible food, a la carte they give you only 3 options, one worse than the other, and they are the same options both at lunch and dinner. When they make the buffet dinner according to their craving, there are hardly any options and the taste is ugly, the breakfast was also very poor, more typical of a hostel than a hotel that claims to have 4 stars that I do not see anywhere except at the entrance that It is wide, in its favor the internet was good
(Original)
No es para nada nada un hotel 4 estrellas como mucho llega a 3, lo peor es la comida malīsima, a la carta te dan sólo 3 opciones una peor que otra, y son las mismas opciones tanto en el almuerzo como en la cena. Cuando hacen la cena bufett según su antojo, tampoco hay casi opciones y el sabor es feo, el desayuno también era pobrísimo mas propio de un hostel que de un hotel que dice tener 4 estrellas que yo no veo por ningún lado salvo en la entrada que es amplia, a su favor el internet andaba bien

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Jean-noel Giambino4 years ago on

Google

1/5

(Translated by Google) Above all, do not go there ..... on weekends Moroccan youth come to party there. alcohol sex ........ the tour operator in the hotel of THIEVES on the main road. …

(Translated by Google) Above all, do not go there ..... on weekends Moroccan youth come to party there. alcohol sex ........ the tour operator in the hotel of THIEVES on the main road.
(Original)
Surtout ne pas y aller.....les week end la jeunesse marocaine vient y faire la fête.alcool sexe ........le tour opérateur dans l hôtel des VOLEURS de grand chemin.

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Corstiaan Cammeraat4 years ago on

Google

4/5

(Translated by Google) Excellent hotel that is fully worth its 4*. Perhaps some think to call it "old-fashioned" but that will be the Arab decor? Neat hotel with excellent, dedicated staff. And very worth mentioning is the indoor Spa (Hammam).
(Original)
Prima hotel dat zijn 4* volledig waard is. Wellicht menen sommigen om het "ouderwets" te moeten noemen maar dat zal de Arabische inrichting zijn? Keurig hotel met prima, toegewijd personeel. En zeer het vermelden waard is de inpandige Spa (Hammam).

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amelie dutin3 years ago on

Google

1/5

(Translated by Google) To start the welcome flee, the receptionist very disrespectful liar, in fact wants to make us pay for the room twice when it has indeed been debited by ebooking, insults us in Arabic lack of skin my husband is Arabic speaking, instead of s 'excuse l goes in incredible explanations, responsible who does not seem to sympathize but apologizes at any time. closes, room very poorly insulated in the middle of the night it is as if we were in the middle of the street ..... degraded bathroom, and which leaks, does it really deserve the 4 stars?
To finish lunch the icing on the cake, how to tell you, how to explain, the orange juice and the tea and the most horrible msemen (over-freezing in water) that I drank and ate and saw them. tables of other customers I was not the only one to think so, was I living in Morocco
only positive point is the hammam downstairs very well received and very friendly (change hotel)
(Original)
Pour commencer accueil a fuire , la réceptionniste très irrespectueuse menteuse , en effet veut nous faire payer la chambre deux fois alors que celle ci a bien était débiter par ebooking , nous insulte en arabe manque de peau mon mari est arabophone , la au lieu de s'excuser l va dans des explication incroyables , responsable qui fai mine de compatir mais s'excuse a aucun moment .L’état de la chambre , vieillot délabré rouillée , la porte d'entré il faut la claquer a plusieurs reprises pour qu'elle se ferme , chambre très mal isolé au milieu de la nuit c'est comme si on était en pleine rue ..... salle de bain dégradé , et qui fuit , merite-il vraiment les 4 étoiles ?
Pour finir le déjeuner la cerise sur le gâteau , comment vous dire , comment vous expliquer , le jus d'orange et le thé et le msemen le plus horrible (surgongler a l'eau )que j'ai bu et mangé et a voire les tables des autres client je n’était pas le seul a le penser , etait-je vrament au Maroc
seul point positif le hammam en bas tres bien accueille et tres sympathique (changez d’hôtel)

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Sharon Simon3 years ago on

Google

3/5

(Translated by Google) The hotel is in a good place. You can walk to various malls and shops. Distance to Djemaa el Fna square and the souks is easy to reach by taxi. It also costs only 500 Dirham which corresponds to 5 euros. For sports enthusiasts, it is about half an hour's walk on the Mohammed V boulevard.
Furthermore, the hotel is quiet. A bit old fashioned but thought it was doable and really clean. Good beds.
(Original)
Het hotel ligt op een goedde plek. Je kan wandelen naar veraxhillende malls en winkels. Afstand naar het Djemaa el Fna plein en de soeks is makkelijk te bereiken met een taxi. Die kost ook maar 500 Dirham wat overeenkomt met 5 euro. Voor de sportievelingen is het ongeveer een half uurtje lopen op de boulevard Mohammed V.
Verder is het hotel rustig. Beetje ouderwets maar vond het verder goed te doen en ook echt schoon. Goede bedden.

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Anas2 years ago on

9.5/10

(Translated by Google) Very friendly staff. We have stayed at this hotel several times and it is always very good! …

Visited in February 2020

Jose Luis Pericas Vaquer3 years ago on

Google

4/5

(Translated by Google) Good hotel and polite and very friendly staff
(Original) …

(Translated by Google) Good hotel and polite and very friendly staff
(Original)
Buen hotel y personal educado y muy amable

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Salah Eddine MASLOUHa year ago on

Google

5/5

(Translated by Google) Very nice hotel, quiet, clean and spacious room, qualified and very helpful staff. …

(Translated by Google) Very nice hotel, quiet, clean and spacious room, qualified and very helpful staff.
(Original)
Très bel hôtel, calme, propre et chambre spacieuse, personnel qualifié et très serviable.

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Michel de Maynard3 years ago on

Google

4/5

(Translated by Google) This hotel is well located. 10 minutes on foot you are in the heart of Marrakech.
Nothing to complain about the restaurant. …

(Translated by Google) This hotel is well located. 10 minutes on foot you are in the heart of Marrakech.
Nothing to complain about the restaurant.
(Original)
Cet hôtel est bien situé .10 mn à pied on est au coeur de Marrakech.
Rien à redire sur le restaurant.

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LammariOm TM4 years ago on

Google

4/5

(Translated by Google) It's a bit rustic but clean and close to everything, the staff are very friendly …

(Translated by Google) It's a bit rustic but clean and close to everything, the staff are very friendly
(Original)
C'est un peu rustique mais propre et proche de tout, le personnel est très aimable

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Saloua Hamrouni4 years ago on

Google

1/5

(Translated by Google) Disappointed home disappointed .... too much noise in the morning and very old ... Well the clean rooms .... …

(Translated by Google) Disappointed home disappointed .... too much noise in the morning and very old ... Well the clean rooms ....
(Original)
Déçu de chez déçu ....trop de bruit le matin et très vieux ... Chose bien les chambres propre ....

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dominique housson3 years ago on

Google

1/5

(Translated by Google) I know the Diwane for fifteen years. I have known several owners several directors and also a considerable number of employees. A hotel like any old institution is damaged deteriorates. This year 2019, I went 15 days in early March. I got a symphony hammer, mass, pneumatic drill, drill, grinder in the pool, which was empty suddenly, and so on of the best !!!! As I told the manager and the owner of the hotel, "I understand very well that work be necessary, but I do not understand the fact of not having been informed that at that time, work was intended. " Added to this, the obsolescence of the room where I was. I must confess that I believe the Diwane hotel no longer deserves its four stars. Regarding my room, all the furniture that you can move and noisy. The front door must be slammed to be closed, it creaks, the handle is loose, the cupboard does not close. Taps that is no longer the wall, radiator oil bath that has no roulette and very unstable ... and I'm not talking about the state of the toilet brush, which must be the same as 15 years ago. I will finish with what I was most displeased: The current owner has two son, neither and I say no good, do not say hello to me once in 15 days, nor even a nod or a smile! I find it shameful !!!!! Needless to say I will never go back while I loved this property. I am sad to write this because I really liked the Diwan !!!
(Original)
Je connais le Diwane depuis une quinzaine d'années. J'y ai connu plusieurs propriétaires plusieurs directeurs et également un nombre considérable d'employés. Un hôtel comme tout établissement vieilli, s'abîme se dégrade. Cette année 2019, j'y suis allé 15 jours début mars. J'ai eu droit à une symphonie de coup de marteau, masse, marteau piqueur, perceuse, disqueuse dans la piscine, qui était vide du coup, j'en passe et des meilleurs !!!! Comme je l'ai dis au directeur ainsi qu'au propriétaire de l'hôtel, "Je comprend très bien que des travaux soient nécessaire mais je ne comprend pas le fait de ne pas avoir été prévenu qu'à cette période, des travaux étaient prévus". Ajouté à cela, la vétusté de la chambre dans laquelle je me trouvais. Je dois avouer qu'à mes yeux, l'hôtel Diwane ne mérite plus ses quatre étoiles. Concernant ma chambre, tout le mobilier que l'on peut déplacer et bruyant. La porte d'entrée doit être claquée pour pouvoir être fermée, elle grince, les poignée sont mal fixées, le placard ne ferme pas. Robinetterie qui ne tient plus au mur, un radiateur à bain d'huile qui n'a plus de roulette et très instable...Et je ne parle pas de l'état du balais des toilettes, qui doit être le même qu'il y a 15 ans. Je vais terminer avec ce qui m'a le plus déplu: Le propriétaire actuel a deux fils, aucun des deux et je dis bien aucun, ne m'a dis bonjour une seule fois en 15 jours, ni même un signe de la tête ou un sourire! Je trouve ça honteux !!!!! Inutile de vous dire que je n'y retournerai jamais alors que j'aimais beaucoup cet établissement. Je suis triste de devoir écrire cela car j'aimais vraiment le Diwane !!!

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farid benkirane4 months ago on

Google

4/5

(Translated by Google) Well I liked a bit dear
(Original)
Bien j'ai aimé un peu cher

Rooms4.0

Service4.0

Location4.0

Nicole-Amy Diallo4 years ago on

Google

5/5

(Translated by Google) Hotel hyper well located to discover Marrakech on foot, by taxi, horseback.
The neighborhood is nice: it mixes all the equipment that a traveler may need. …

(Translated by Google) Hotel hyper well located to discover Marrakech on foot, by taxi, horseback.
The neighborhood is nice: it mixes all the equipment that a traveler may need.
The hotel is nice. The entire team is very professional.
I highly recommend.
(Original)
Hôtel hyper bien situé pour découvrir Marrakech à pied, en taxi, à cheval.
Le quartier est sympa : il mixe tout les équipements dont un voyageur peut avoir besoin.
L'hôtel est appréciable. L'équipe au complet est très professionnelle.
Je recommande vivement.

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Marlies Verstraaten4 years ago on

Google

4/5

(Translated by Google) Very good hotel friendly staff👍
(Original) …

(Translated by Google) Very good hotel friendly staff👍
(Original)
Zeer goed hotel vriendelijk personeel👍

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Mohamed SABER3 years ago on

Google

5/5

(Translated by Google) A place of relaxation close to Gueliz. Large rooms with swimming pool and breakfast. For the price, it's more or less fair. …

(Translated by Google) A place of relaxation close to Gueliz. Large rooms with swimming pool and breakfast. For the price, it's more or less fair.
(Original)
Un lieu de détente à deux pas de Gueliz. Grandes chambres avec piscine et petit déjeuner. Pour le prix, c'est plus ou moins juste.

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Miranda Gommans3 years ago on

Google

4/5

(Translated by Google) Nice welcoming hotel. The rooms are quite spacious, beds were comfortable, bathroom could use a renovation. Swimming pool at the hotel is wonderfully quiet and super service with the towels. The hotel is located in the new part, from where you have many options for sightseeing or by taxi for € 4.00 to the Medina.
(Original)
Mooi gastvrij hotel. De kamers vrij ruim, bedden lagen lekker, badkamer kan een renovatie gebruiken. Zwembad bij het hotel is heerlijk rustig en super service met de handdoeken. Het hotel ligt in het nieuwe gedeelte, vandaar uit heb je vele mogelijkheden om iets te bezichtigen of met de taxi voor € 4.00 naar de Medina.

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Audrey Martel4 years ago on

Google

3/5

(Translated by Google) Hotel located in the city center of Marrakech. Great location if you like nightlife and bustling. The rooms leave a bit to be desired. They need to be updated. The restaurant/buffet is good but redundant. A good swimming pool but limited places for sun loungers
(Original)
Hôtel situé dans le centre ville de Marrakech. Très bien situé si vous aimez la vie nocturne et animé. Les chambres laissent un peu à désirer. Elles auraient besoin d'être mises au goût du jour. Le restaurant/buffet est bien mais redondant. Une piscine bien mais places restreinte pour les chaises longues

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Karim Ouezzani5 years ago on

Google

1/5

(Translated by Google) Hello
I spent a stay there with my family and I was extremely disappointed, at the …

(Translated by Google) Hello
I spent a stay there with my family and I was extremely disappointed, at the reception at the start of the night, nothing to eat or drink, but the reception sells you temperate water at gold prices, the rooms are dilapidated, there are traces of rust on the sheets, but the managers find this normal, it's the washing machine, it's suffocating in the rooms, no air conditioning, no need to mention the noise and the smells of the kitchens which go up ds rooms.
The food is really not good, it is leftovers from previous days, my family and I were sick.
I had the nerve to take a roll from the buffet in the room for my wife who was in bed sick, the staff did not fail to reproach me for it with contempt!
The staff is the pinnacle, I witnessed very sad scenes, a waiter who was begging a pair of sandals from a customer, when the latter brought him some the next day, the waiter pointed out to him that they were sneakers Adidas he wanted!
Attention, at breakfast, it is hard bread, and I assure you that it was not from the day before. The coffee is terrible, the mint tea is good, but two theires for the whole room, it's not easy.
The man at the pool, he is very nice, but too bad, he does everything so that you have to pay regularly for a service that is included in your stay, I am talking about wipes.
The hotel is located in a dirty area just opposite a prostitute bar.
This hotel is a shame for the city, the country and for the operators, who know the state of it like Tui.
I would like to add that I have never had such a sad experience, I have always been delighted during all my stays in this magnificent country.
So, increase your budget slightly and choose a hotel worthy of the name.
I hope hereby to avoid a sad experience or illnesses.
Good for you
(Original)
Bonjour
J ai passé un sejour sur place avec ma famille et j ai ete extrêmement déçu, a l accueil en début de nuit, rien à manger ou a boire, mais la réception vous vends a prix d or de l eau tempérée, les chambres sont vétustes, il y a des traces de rouille sur les draps, mais les responsables trouvent cela normale, c est la machine à laver, Il fait suffocant dans les chambres, pas de climatisation, pas la peine que je parle du bruit et des odeurs des cuisines qui remontent ds les chambres.
La nourriture n est vraiment pas bonne, il s agit des restes des jours antérieurs, ma famille et moi avons été malade.
J ai eu le culot de prendre un petit pain du buffet en chambre pour ma femme qui était au lit malade, le personnel n a pas manque de me le reprocher avec mépris !
Le personnel, c est le summum, j ai assisté à des scènes tres tristes, un serveur qui mendiait une paire de sandales à un client, qd ce dernier lui en a apporté le lendemain, le serveur lui a fait remarquer que c etait des espadrilles Adidas qu il voulait !
Attention, àu petit déjeuner, c est du pain dur, et je vous assure que ce n etait pas de la veille. Le café est infecte, le the a la menthe est bon, mais deux theires pour toute la salle, ce n est pas évident.
L homme de la piscine, il est tres sympa, mais dommage, il fait tout en sorte pour que vous deviez payer régulièrement pour un service qui est compris ds votre séjour, je parle essuie.
L hôtel est situé dans un quartier sale juste face à un bar à filles de joie.
Cet hôtel est une honte pour la ville, le pays et pour les opérateurs, qui en connaissent l état comme Tui.
Je tiens à rajouter que je n ai jamais vécu une si triste expérience, j ai toujours été ravis lors de tous mes sejours ds ce pays magnifique.
Alors, augmentez légèrement votre budget et prenez un hôtel digne de ce nom.
J espère par le présent vous éviter une triste expérience ou des maladies.
Bien a vous

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Carlos Gómez Gómez3 years ago on

Google

1/5

(Translated by Google) Good cleaning.
Attentive waiters even though they don't speak Spanish
The variety in the buffet. …

(Translated by Google) Good cleaning.
Attentive waiters even though they don't speak Spanish
The variety in the buffet.
Or is it me who comes from Galicia but leaves much to be desired.
Breakfast poor variety.
The food in three days there was only one day that I did not go to eat out.
If you have a problem, ... Forget that here the only one who tries to help is the bellboy, the rest to shit ...
(Original)
Buena limpieza.
Camareros atentos aunque no hablan español
La variedad en el bufet.
O soy yo que vengo de galicia pero deja mucho que desear.
Desayuno escasa variedad.
La comida en tres días solo hubo un día que no fui a comer fuera.
Como tengas un problema,... Olvídate que aquí el único que intenta ayudar es el botones, el resto a la mier....

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Allan Pinelle4 years ago on

Google

3/5

(Translated by Google) Nothing typical, but pleasant, spacious rooms, very decent restaurant, generous breakfasts. …

(Translated by Google) Nothing typical, but pleasant, spacious rooms, very decent restaurant, generous breakfasts.
(Original)
Rien de typique, mais agréable, chambres spacieuses, restaurant très correct, petits déjeuners généreux.

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Josette Petit4 years ago on

Google

5/5

(Translated by Google) I stayed at the Diwane with my 14 year old son. From our arrival I liked this hotel with a typical decoration (floor, doors etc). Very well received by Zoubida and the rest of the reception team. They are very available. Discover the spacious, well-equipped room with large balcony furnished with a table and 2 armchairs. Nothing to say about the cleanliness. Impeccable housekeeping done every day. Good air conditioning. For meals nothing to say except perhaps the lack of fruit in the morning for breakfast and the lack of Baghrirs (pancakes with 1000 holes). All the kitchen staff (chef and waiters) very friendly and available. The hotel has a beautiful swimming pool with sun and plenty of deckchairs and very well maintained by Aziz (special mention for him) because always very available he really takes care of holidaymakers and he is concerned about their comfort and always with a smile. The situation in Diwane is great. Lots of traffic but at night there is no noise. Thank you to the reception because for my return they called me a taxi to the airport at 3:30 in the morning at a more than reasonable price. I recommend the Diwane and would stay there again insha Allah. Thank you for everything and thank you Moroccans for always being so hospitable. (Mme Petit Josette and Paco room 316 stay from June 15 to 22, 2018).
(Original)
J'ai séjourné au Diwane avec mon fils de 14 ans. Dès notre arrivée j'ai aimé cet hôtel avec une déco typique (sol, portes etc). Très bien accueillis par Zoubida et le reste de l'équipe à la réception. Ils sont très disponibles. Decouverte de la chambre bien équipée spacieuse avec grand balcon aménagé d'une table et 2 fauteuils. Rien à dire sur la propreté. Ménage impeccable fait tous les jours. Bonne clim. Pour les repas rien à dire sauf peut-être le manque de fruits le matin au petit-déjeuner et le manque de Baghrirs (crêpes aux 1000 trous). Tous le personnel des cuisines (chef et serveurs) très sympathique et disponible. L'hôtel a une belle piscine avec soleil et plein de transats et très bien entretenue par Aziz (mention particulière pour lui) car toujours très disponible il prend vraiment soin des vacanciers et il est soucieux de leur confort et toujours avec le sourire. La situation du Diwane est géniale. Beaucoup de circulation mais la nuit il n'y a pas de bruit. Merci à la réception car pour mon retour ils m'ont appelé un taxi pour l'aeroport à 3h30 du matin à un prix plus que raisonnable. Je vous recommande le Diwane et j'y retournerais insha Allah. Merci pour tout et merci aux marocains d'être toujours aussi hospitaliers. (Mme Petit Josette et Paco chambre 316 sejour du 15 au 22 juin 2018).

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Olaf Bernardi2 years ago on

Google

5/5

(Translated by Google) Beautiful ambience in the spacious outdoor area and pool. Very sunny from noon to evening.
Large rooms with a nice balcony. The bathroom needs renovation. …

(Translated by Google) Beautiful ambience in the spacious outdoor area and pool. Very sunny from noon to evening.
Large rooms with a nice balcony. The bathroom needs renovation.
The rooms are currently being renovated. Hence my assumption that the bathrooms have been modernized afterwards.
Very comfortable clean beds. Very clean room service.
Extensive breakfast buffet.
Friendly staff everywhere.
Good central yet quiet location of the hotel.
The turbulent long shopping street less than 20m away.
The medina can be reached by taxi or bus in 10 minutes.
All in all a reasonably priced good hotel worth booking.
(Original)
Schönes Ambiente im großzügigem Aussenbereich und Pool. Sehr sonnig ab mittags bis abends.
Große Zimmer mit schönem Balkon. Das Bad ist renovierungsbedürftig.
Es finden zur Zeit Renovierungen der Zimmer statt. Daher meine Annahme, dass die Bäder anschließend modernisiert worden sind.
Sehr bequeme saubere Betten. Sehr sauberer Zimmerservice.
Umfangreiches Frühstücksbuffet.
Freundliches Personal überall.
Gute zentrale dennoch ruhige Lage des Hotels.
Die turbulente lange Einkaufsstraße keine 20m entfernt.
Die Medina ist per Taxi oder Bus in 10min erreichbar.
Alles in allem ein preisgünstiges gutes Hotel das es sich lohnt zu buchen.

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Yannick Guenot4 years ago on

Google

4/5

(Translated by Google) Good hotel well located nice staff
(Original) …

(Translated by Google) Good hotel well located nice staff
(Original)
Bonne hôtel bien situé personnel sympa

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Veronique Debay4 years ago on

Google

3/5

(Translated by Google) Good hotel. Beautiful building Acceptable cleanliness and welcome. The prices of the drinks are quite expensive. …

(Translated by Google) Good hotel. Beautiful building Acceptable cleanliness and welcome. The prices of the drinks are quite expensive.
(Original)
Bon hôtel. Belle bâtisse Propreté et Accueil acceptables. Les prix des consommations sont assez chers.

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Dariusz Kubala3 years ago on

Google

5/5

(Translated by Google) An atmospheric hotel in the city center. Oriental architecture and interior design. The pool in the courtyard of the hotel allows you to relax and unwind after a tiring tour of Marrakesh. The food was good, although a little varied. Climate rooms.
(Original)
Klimatyczny hotel w centrum miasta. Orientalna architektura jak i wystroje wnętrz. Basen na dziedzińcu hotelu pozwala na relaks i wypoczynek po meczącym zwiedzaniu Marakeszu. Jedzenie dobre choć trochę mało urozmaicone. Pokoje klimatyczne.

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Ahmed Hilmi4 years ago on

Google

5/5

(Translated by Google) It is very, very good city center traffic connections and the sights are wonderful, it is also recommended, the hotel is very clean and the rooms too. …

(Translated by Google) It is very, very good city center traffic connections and the sights are wonderful, it is also recommended, the hotel is very clean and the rooms too.
(Original)
Es ist Stadtzentrum Verkehrsanbindung sehr sehr gut und die Sehenswürdigkeiten sind Herrlich, es ist auch empfehlenswert, das Hotel ist sehr sauber und die Zimmer auch.

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Peter Bark4 years ago on

Google

3/5

(Translated by Google) Good service, friendly and accommodating staff, good breakfast and the buffet plentiful. Make sure and get a room on the 5th floor with a balcony. …

(Translated by Google) Good service, friendly and accommodating staff, good breakfast and the buffet plentiful. Make sure and get a room on the 5th floor with a balcony.
Maybe a little worn and worn, but otherwise clean. No bed bugs. Will choose the hotel again next time as the location is good.
(Original)
Bra service, trevlig och tillmötesgående personal, bra frukost och buffén riklig. Se till och få rum på våning 5 med balkong.
Kanske lite slitet och nedgånget men rent i övrigt. Inga vägglöss. Väljer hotellet nästa gång igen då läget är bra.

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Loic2 years ago on

9.5/10

(Translated by Google) Staff caring and listening really very pleasant
Great location and very pretty. …

Visited in February 2020

Irina3 years ago on

10/10

(Translated by Google) Super clean. Service at the top. Very friendly and caring staff …

Visited in July 2019

Joerg Baumgartner4 years ago on

Google

4/5

(Translated by Google) Centrally located in the new town. Very nice staff. Room simple but good and sufficient. …

(Translated by Google) Centrally located in the new town. Very nice staff. Room simple but good and sufficient.
(Original)
Zentral in der Neustadt gelegen. Sehr nettes Personal. Zimmer einfach aber gut und ausreichend.

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Loic2 years ago on

9.5/10

(Translated by Google) Staff caring and listening really very pleasant
Great location and very pretty. …

Visited in February 2020

superbreizh 449 years ago on

Google

4/5

(Translated by Google) beautiful hotel, friendly and attentive staff, very good meal, a very good stay in Marrakech, to recommend! …

(Translated by Google) beautiful hotel, friendly and attentive staff, very good meal, a very good stay in Marrakech, to recommend!
(Original)
bel hôtel, personnel amical et à l'écoute, repas très bon, un très bon séjour à Marrakech, à recommander !

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Irina3 years ago on

10/10

(Translated by Google) Super clean. Service at the top. Very friendly and caring staff …

Visited in July 2019